Merlin Entertainments · 1 month ago
Control Technician (Diagnostics)
Winter Haven, FL
Full-time
Onsite
Mid Level
$29.58/hr - $29.58/hrMerlin Entertainments is a leading company in the entertainment industry, and they are seeking a Controls Technician to ensure the optimal performance of rides and attractions. The role involves routine maintenance, quick breakdown fixes, and system upgrades, while collaborating closely with the Controls Assistant Manager and external partners.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Prioritize safety in all tasks and procedures
Complete daily tasks on ride control systems using HxGN (Enterprise Asset Management system)
Support the Controls Assistant Manager in fostering a high-performing, improvement-focused team culture
Promote efficient practices using tools such as HxGN and Root Cause Analysis, aiming for predictive maintenance strategies
Perform Planned Preventative Maintenance (PPM), reactive maintenance, and ride start-up procedures
Follow technical documentation updates (e.g. safety bulletins, manual revisions, PPM amendments)
Share system knowledge to strengthen overall team capability and confidence
Maintain a positive, professional mindset aligned with Merlin Entertainments’ mission and values
Actively pursue professional development opportunities (e.g. training, certifications, memberships)
Respond to compliance-related communications and documentation promptly
Keep ride equipment and work areas clean, organized, and secure
Inspect and identify safety hazards, ensuring all rides meet compliance standards
Follow established ASTM, NEC, local codes, and internal loss prevention guidelines
Collaborate with operations teams to address downtime issues and improve efficiency
Understand and uphold OEM and regulatory standards for all attractions
Maintain calm, rational decision-making during emergencies or high-pressure situations
Perform other duties as assigned
Qualification
Required
Proven experience with control equipment and logic-based controllers (Allen Bradley, Siemens, Beckhoff)
Knowledge of communication protocols (Ethernet IP, Profibus, CIP, EtherCAT, Modbus, ASII, SERCOS)
Experience with HMIs, SCADA systems, sensors, actuators, and related technologies
Ability to read and interpret electrical drawings
Skilled in low-voltage electrical wiring and troubleshooting
Familiarity with AC/DC drive systems
Strong analytical skills for control system fault diagnosis and logic programming
Understanding of VLAN/WLAN protocols and automated control devices
Experience with open/closed-loop control systems, including 0–10V and 4–20mA
Competence in electrical installation work
High attention to detail, particularly when handling life safety electrical equipment
Commitment to internal compliance with safety and security procedures
Preferred
Preferred experience with systems like Vectorworks, Q-Sys, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, and Shure Audio
Familiarity with OSHA, ANSI, ETCP, NFPA, and industry-specific safety standards
Experience with CCTV systems (analog and PoE network-based)
Benefits
Excellent health care options (medical, dental, and vision that encourage preventative care).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
Merlin Magic Pass for friends and family to enjoy the parks & attractions
Recognition Programs and Rewards
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
Founded in 1999
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, Talent & Development
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase