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Girl Scouts of the USA · 1 week ago

Manager, Sr. Engineer, IT Financial Systems

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $125K/yr

5+ years exp

Girl Scouts of the USA is a leading authority on the healthy development of girls, and they are seeking a Senior Engineer to join their Platform Engineering & Ops group. This role involves advising clients on system architecture, overseeing technology implementations, and collaborating with various teams to ensure effective governance and business impact of technology solutions.

Non Profit

Responsibilities

Works with Clients to document business requirements and participates in the development of technology requirements, and lead application development related activities

Collaborate with cross-divisional technology teams to ensure that appropriate governance exists for all technology solutions

Use technical expertise to assist in solving problems and reviewing solutions across the technical ecosystem including NetSuite, Adobe Commerce/SuiteCommerce (is a plus), and related applications

Collaborate across teams and service providers to facilitate/coordinate key break fixes and enhancements

Provide technical oversight and guidance to our Service Providers and team members regarding our planning portfolio (e.g. NetSuite, Adobe Commerce/SuiteCommerce (is a plus), External services providers, Avalara, OpSuite, LightSpeed, CyberSource, Korber WMS etc.). Ensure the strategy and best practices provided by the Architecture group are followed

Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system

Provide support to end users, including issue management and any questions, escalating issues to NetSuite or other integration partners as needed. Work with NetSuite and other partners until issue resolution

Execute recurring periodic back-office processes

Manage integration of NetSuite with several other applications, including Accellos, CyberSource, OpSuite, LightSpeed, Korber WMS and others

Manage Integration of NetSuite with external applications (including Commerce engines) through APIs

Manage process of testing periodic SaaS upgrades, including organizing end users as participants, managing, executing, reporting defects, and managing test documentation reporting defects, and maintaining test documentation

Serve as a project manager in a variety of capacities, including stakeholder reporting, documenting business and functional requirements, evaluating proposals, developing use and test cases, testing application in test and production environments, etc

Exposure to system architectures such as Salesforce, SQL Server, Hybris, MuleSoft and other related enterprise software systems

Must be very adept at managing vendor relationships and serving as an effective interface between organization employees and management and vendors

Must be adept at discussing business needs and translating those needs to functional requirements and technical specifications

Must be adept at discussing technical issues, limitations, requirements, etc. in a way that is understandable to non-technical users

Superior interpersonal skills to manage relationships between users, employees, team members and external vendors. Must be able to utilize skills to ensure and maintain a collaborative work environment in situations that are sometimes strained

High degree of adaptability to learn new technologies as needed and successfully manage the daily challenges of a technical environment

Qualification

NetSuiteSalesforceAdobe CommerceAPI IntegrationSQLProject ManagementOffice 365PowerPointMicrosoft ExcelInterpersonal SkillsAdaptability

Required

Bachelor's degree in Technical or Accounting/Finance Field

Minimum of (5) years' experience in a corporate environment

Minimum (4) years' experience in NetSuite implementation and administration

Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system

Provide support to end users, including issue management and any questions, escalating issues to NetSuite or other integration partners as needed

Execute recurring periodic back-office processes

Manage integration of NetSuite with several other applications, including Accellos, CyberSource, OpSuite, LightSpeed, Korber WMS and others

Manage Integration of NetSuite with external applications (including Commerce engines) through APIs

Manage process of testing periodic SaaS upgrades, including organizing end users as participants, managing, executing, reporting defects, and managing test documentation

Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system

Working knowledge of general ledger double entry accounting, order to cash, procure to pay

Demonstrated experience working directly with external vendors who may be working independently on certain aspects of a project or may be working as part of the project team

Must be very adept at managing vendor relationships and serving as an effective interface between organization employees and management and vendors

Must be adept at discussing business needs and translating those needs to functional requirements and technical specifications

Must be adept at discussing technical issues, limitations, requirements, etc. in a way that is understandable to non-technical users

Superior interpersonal skills to manage relationships between users, employees, team members and external vendors

High degree of adaptability to learn new technologies as needed and successfully manage the daily challenges of a technical environment

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Technology platforms including NetSuite OneWorld, Integrations, Salesforce, Adobe Commerce (or other external Commerce platforms)

Database knowledge (SQL, MySQL)

Java, SOAP/REST API

Preferred

Adobe Commerce/SuiteCommerce (is a plus)

Exposure to system architectures such as Salesforce, SQL Server, Hybris, MuleSoft and other related enterprise software systems

Benefits

Paid Time Off: GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Medical and Behavioral Health Coverage

Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.

Both plans include GSUSA partial subsidy of premium costs

Dental and vision coverage

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts

Company-paid life insurance

Flexible work arrangements

12 weeks of paid parental leave

401(K) with company match

Sick leave

Short- and Long-Term Disability for salary continuation

Health and Wellness Classes and Activities throughout the year