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DPL Financial Partners · 1 month ago

Director- Sales Operations/Enablement

Louisville,KY,US

Full-time

Hybrid

Mid, Senior Level

5+ years exp

DPL Financial Partners is seeking a strategic, data-driven, and operationally excellent leader to serve as the Director of Sales Operations & Enablement. This role will own the operational backbone of the Sales organization, including sales analytics, go-to-market planning, and sales enablement strategy.

Insurance

Responsibilities

Serve as the operational owner for all Sales processes, infrastructure, reporting, and cross-functional workflows

Lead development and execution of strategic growth initiatives, partnering with Sales Leadership to define KPIs, productivity models, and performance targets

Build, maintain, and evolve board-level reporting, dashboards, and executive analytics that clearly articulate growth drivers, funnel performance, and productivity trends

Develop and manage forecasting, territory design, capacity planning, lead routing, staffing models, and sales compensation analytics

Own sales process governance-documentation, best practices, quality controls, and continuous optimization

Ensure data quality, data integrity, and effective usage of CRM, BI, and enablement tools across the organization

Own the end-to-end sales enablement strategy including onboarding, ongoing training, content creation, and skill development

Develop and maintain playbooks, process guides, talk tracks, sales frameworks, product training, and performance certification programs

Partner with Product & Marketing to ensure reps are equipped with accurate, timely messaging and materials

Establish enablement KPIs and measure training effectiveness on rep performance and revenue outcomes

Serve as the executive owner of all sales technology platforms: Salesforce CRM, Salesloft (cadencing, automation, call workflows), LMS / training systems, BI tools (Tableau, PowerBI, Sigma, etc.), Data enrichment / productivity platforms

Drive the roadmap for technology investments, integrations, automation, and operational scale

Ensure ongoing system optimization including hierarchy management, reporting, workflows, automations, and cross-tool connectivity

Collaborate with internal Salesforce administrators and project managers to deliver enhancements, new capabilities, and improved user experience

Act as the subject matter expert for all Sales KPIs, performance metrics, funnel analytics, and behavior-based insights

Build and maintain sophisticated data models for productivity, pipeline health, territory potential, incentive design, and strategic planning

Translate complex data into clear, actionable insights that influence Sales strategy and executive decision-making

Identify new metrics, analytical frameworks, and performance levers to accelerate long-term, sustainable growth

Partner with Finance, Marketing, Product, and Operations to ensure alignment across the full commercial engine

Lead strategic projects that impact revenue growth, GTM alignment, and operational scale

Drive organizational clarity by aligning teams to common definitions, KPIs, workflows, and system usage

Present findings, insights, and recommendations to executives, board members, and leadership teams

Qualification

Salesforce CRMSalesloftSales OperationsBI platformsAdvanced ExcelSales EnablementCommunication skillsLeadership experienceAttention to detail

Required

Bachelor's degree in Business, Analytics, Finance, or related field

5–10+ years in Sales Operations, Revenue Operations, Sales Enablement, or Sales Analytics-preferably in financial services, fintech, or B2B enterprise sales

Demonstrated leadership experience, influencing cross-functional teams and senior stakeholders

Expert-level proficiency in Salesforce CRM

Expert-level proficiency in Salesloft or similar engagement platforms

Expert-level proficiency in Advanced Excel / Google Sheets

Expert-level proficiency in BI platforms (Tableau, PowerBI, Sigma, DOMO, or similar)

Proven track record of building scalable sales processes and improving productivity through analytics and automation

Excellent communication and executive presentation skills

Deep attention to detail, high accountability, and a strong bias toward action