Stord · 1 month ago
Technical Program Manager - Logistics
United States
Full-time
Remote
Senior Level
6+ years expStord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. The Technical Program Manager for the Internal Logistics product team will coordinate and orchestrate product teams' deliverables, focusing on implementing new features and functionalities for Stord's logistics solutions.
E-CommerceFreight ServiceLogisticsSaaSSupply Chain Management
Responsibilities
Lead complex, cross-functional technical programs from inception through deployment, focusing on internal Logistics product enablement (WMS, OMS, TMS, LMS, and AI/ML solutions) to drive significant organizational value
Define clear project success metrics (ROI, operational efficiency, cost per unit), track performance post-launch, and report the measurable business impact of all deployed solutions to product and executive leadership
Own and institutionalize project governance, utilizing Agile methodologies (Scrum/Kanban) to manage project timelines, resource allocation, and deliverables across engineering, product, and operations teams
Proactively identify, assess, and mitigate high-impact project risks, dependencies, and critical path issues, raising and resolving blockers to maintain program velocity and ensure quality delivery
Collaborate effectively with internal stakeholders across Finance, People Operations, Warehouse, and Transportation, managing expectations, building consensus, and driving successful change management and solution adoption
Oversee the end-to-end product development and internal deployment process, ensuring adherence to quality standards and best practices for complex, high-volume operational tools
Manage the project scope, reporting and timelines, gathering any relevant feedback and working with the Product team to ensure that feedback is properly assessed and incorporated into the project as required
Develop detailed work plans, schedules, and resource plans, effectively coordinating technical and operational teams to maximize resource efficiency and ensure timely milestone completion
Coordinating with PMO and Operations leadership to ensure that adequate documentation, training and rollout plans are in place across our expansive network
Qualification
Required
6-8 years of project management experience, preferably in B2B, SaaS or operations-focused roles
Experience deploying internal tools or enterprise software that drives operational efficiency
Track record of driving the adoption of products that delivered measurable business impact
Strong analytical skills with ability to quantify ROI and build business cases
Practical experience with logistics software - WMS, LMS, TMS experience or similar experience within Warehousing
Experience working with data science and ML engineering teams in agile framework
Deep curiosity about how businesses operate and where inefficiencies exist
Experience in operations, logistics, supply chain, finance, or other operational domains. 3PL experience is a plus
Ability to quickly understand complex business processes and identify improvement opportunities
Comfort working with operational metrics: cost per unit, labor efficiency, margin analysis, etc
Excellent communication skills - you'll be working with executives, operations leaders, and technical teams
Ability to build consensus and drive adoption across functions that may be skeptical of change
Experience managing competing priorities and navigating organizational complexity
Track record of building trusted relationships with business stakeholders
Bias toward action - you move fast, ship incrementally, and learn from feedback
Data-driven approach to decision making and measuring success
Comfortable working in ambiguous environments where you need to define strategy from scratch
Relentless focus on business outcomes over technical elegance
Company
Stord
Stord is a commerce enablement platform that operates a distributed fulfillment network for various brands across multiple channels.
1001-5000 employees
H1B Sponsorship
Stord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (7)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$525.04MKey Investors
Strike CapitalFranklin TempletonKleiner Perkins
2025-05-15Series E· $80M
2025-05-15Debt Financing· $120M
2022-05-03Series D· $120M
Leadership Team
Sean Henry
Founder & CEO
Jacob Boudreau
Co-Founder / CTO
Recent News
2026-01-11
Digital Commerce 360
2026-01-09
Company data provided by crunchbase