Mass Markets · 5 months ago
Credentialed Tax Professional
MCI is one of the fastest-growing tech-enabled business services companies in the USA, and they are seeking a highly skilled Credentialed Tax Professional to join their team. This role involves providing expert tax advice, preparing accurate tax returns, and supporting clients through complex tax situations.
ConsultingInformation Technology
Responsibilities
Prepare and review individual federal and state tax returns with accuracy and efficiency
Utilize government resources, professional tools, and internal expertise to research and deliver clear, accurate tax guidance in everyday language
Apply company policies, procedures, and best practices to resolve tax-related inquiries and troubleshoot client issues
Maintain detailed and accurate documentation of all client interactions and case resolutions
Assist clients with tax planning strategies and identify opportunities for deductions and credits
Stay current with changes in tax laws and regulations to ensure compliance and provide up-to-date advice
Collaborate with internal teams to improve processes and enhance the client experience
Support clients via video, phone, and chat, delivering professional, friendly, and reassuring service
Ensure all work complies with legal standards, ethical guidelines, and company policies
Qualification
Required
Must be 18 years or older
High school diploma or equivalent required; Bachelor's degree in Accounting, Finance, or a related field preferred
Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials
Must hold or be able to obtain any required state licenses, certificates, permits, or bonds
Active PTIN (Preparer Tax Identification Number)
Recent experience preparing individual 1040 tax returns
Proficient with tax software and general computer operations
Must have or be willing to obtain a dedicated, hardwired internet connection
Preferred
Bachelor's degree in Accounting, Finance, or a related field preferred
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
Mass Markets
Leading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office.
H1B Sponsorship
Mass Markets has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
2025-06-24
Company data provided by crunchbase