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Ochsner Health · 2 days ago

IS Epic Analyst - Dorothy/Comfort - Epic Certification Required

New Orleans, LA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Ochsner Health is a healthcare organization committed to serving and innovating in patient care. They are seeking an IS Epic Analyst who will independently review, analyze, and modify Epic systems, providing support and troubleshooting to end users while ensuring compliance with relevant standards.

Health CareHospitalInformation TechnologymHealth

Responsibilities

Independently performs analysis, testing and troubling on assigned applications, resolves tickets/issues, participates in projects, and identifies appropriate next steps for project completion

Provides quality support and troubleshooting to end users while creating documentation to allow others to support the IT solutions and services appropriately

Partners and effectively communicates with assigned customers/end users while escalating appropriate potential concerns to management

Establishes and maintains relationships with operations, stakeholders and other IS team members, and works with these groups to determine needs and their associated IS solutions from an integrated perspective

Serves as representative for the team and point of contact/resource for the application

Performs other related duties as required

Qualification

Epic certificationEpic experienceAnalytical skillsTechnical integration skillsProject management skillsClinical expertiseEffective communicationProblem-solving skillsOrganizational skills

Required

High school diploma or equivalent

2 Years Of Epic Experience

Epic certification

Strong analytical, problem-solving, and research skills and ability to independently perform Gap and other analysis, testing and troubling on assigned applications

Knowledge of Epic

Technical integration skills and ability to design and implement technical solutions and processes

Effective verbal and written communication skills and ability to present information clearly and professionally

Project management and organizational skills and ability to effectively manage multiple demands in fast paced environment and identify next steps on project work

Solid operational or clinical expertise

Ability to travel throughout and between facilities and work flexible hours (weekends/holidays/nights/call)

Preferred

Bachelor's degree

Company

Ochsner Health

Glassdoor3.5

Ochsner Health is the leading nonprofit healthcare provider in Louisiana, Mississippi and across the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers.

Founded in 1942

New Orleans, Louisiana, USA

10001+ employees