Arctic Wolf · 1 week ago
Concierge Security Engineer 3
United States
Full-time
Remote
Mid Level
3+ years expArctic Wolf is redefining the cybersecurity landscape and is looking for a Concierge Security Engineer 3 to support technical relationships with customers. This role involves creating partnerships, analyzing data, and acting as the primary technical contact for customers while mentoring junior analysts.
Cyber SecurityInformation TechnologyNetwork SecuritySoftware
Responsibilities
Creating and maintaining a partnership with our customers
Analyze log and system data
Interact with, and manage, internal and external stakeholders
Communicate, educate, and share information with non-technical people
Help our customers diagnose problems as well as support specific customer requests
Primary technical point of contact for our customers
Champion for our customers within the Arctic Wolf Team
Mentoring junior analysts with their technical and soft skills
To support effective communication and collaboration, this role requires on-camera participation (Zoom) during all customer and internal meetings
Qualification
Required
3+ years in Information Security, Network Security, or Cyber Security
3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
Have a detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and Proxies
Have an understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures
Analyze log and system data from the above list and other IT systems
Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
Great writing and speaking skills
Excellent relationship building skills in a professional context
A positive 'can-do' attitude
A willingness to learn and continuous self-improvement
There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive
Preferred
Security forensics
Malware analysis
E-discovery
Threat containment
Firewall and IDS provisioning
Proxy and content filtering provisioning
Authentication and identity management
Risk and vulnerability Assessment
Network and security Auditing
Network troubleshooting
Penetration testing
Attack simulation
PowerPoint presentation skills
Benefits
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Company
Arctic Wolf
Arctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks.
1001-5000 employees
H1B Sponsorship
Arctic Wolf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$899.2MKey Investors
Blue Owl Capital CorporationViking Global InvestorsFuture Fund
2022-10-06Convertible Note· $401M
2022-01-06Secondary Market
2021-07-13Series F· $150M
Leadership Team
Ian McShane
Vice President of Product Management - Arctic Wolf Labs
Issara Srun
Vice President Sales Engineering
Recent News
2025-12-18
Lightspeed Venture Partners
2025-11-27
Company data provided by crunchbase