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Partnership HealthPlan of California · 2 days ago

Instructional Designer

Fairfield, CA

Full-time

Hybrid

Mid Level

$94K/yr - $117K/yr

3+ years exp

Partnership HealthPlan of California is seeking an Instructional Designer to create and deliver engaging eLearning courses for its staff. The role involves collaborating with subject matter experts, designing training materials, and evaluating training effectiveness to support business initiatives.

Health CareInsuranceNon Profit

Culture & Values

Responsibilities

Designs and develops innovative and engaging eLearning courses, with duties including but not limited to:

Develops/updates curriculum, training materials, videos, and guides using appropriate instructional design modalities and theory

Works alongside subject matter experts (SMEs) at all levels of the organization to ensure delivery of accurate and timely content

Works with and leads SMEs through group facilitation to gather course content, then designs, develops, and implements classroom and eLearning trainings

Writes behavioral objectives, tests, training methodology, and course materials using instructional design theories and modalities

Applies alternative training mediums and methods (self-study, online, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style, and cultural differences

Works with internal departments to conduct performance and needs analysis for identification of training needs using performance consulting techniques and tools

Collaborates with internal departments for development of training programs that support business initiatives

Coordinates and/or delivers training programs, using appropriate instructional methods, techniques, materials, and equipment

Develops tools to evaluate and measure training effectiveness

Modifies training curriculum, as appropriate, based upon the results of training effectiveness metrics and quality review results

Designs content utilizing principles of design with a very strong focus in organization/layout of information

Designs eLearning modules, training materials, videos, and guides with an eye for professional aesthetic design and focus on the overall user experience of each course

Coordinates with the HRIS Administrator or Supervisor of Instructional Design to post and update course materials, evaluations, and other resources, as needed

Responsible for administering training courses to Partnership staff, with duties including but not limited to:

Designs, delivers, and/or coordinates eLearning training initiatives, in partnership with other Training & Development (TD) staff, using appropriate instructional methods, techniques, materials, and equipment

Follows ADDIE model or similar instructional design process on all training projects

Modifies training programs, as appropriate, based upon the results of training effectiveness metrics and quality review results

Identifies and accommodates, where possible, special training needs

Travels to regional offices, as needed

Develops and maintains training project plans for developed courses; reviews trainings routinely to update and revise, as needed

Evaluates and monitors training participants’ results and provides participants and management with data and feedback on individual performance

Performs other duties or special projects as assigned

Qualification

Instructional designELearning developmentAdult learning theoriesCamtasiaArticulate StorylinePerformance consultingCommunication skillsPresentation skillsTeam collaborationTime management

Required

Bachelor's degree in Human Resources, Business Administration, or Bachelor's degree or equivalent training experience in instructional design, computer science, engineering, business administration, or related field experience

Minimum of three (3) years of experience in designing, developing, and delivering online training courses

Working knowledge of and expertise in the operation of general office equipment including personal computer and computer software programs such as Windows-based tools and applications, MS Word, Excel, PowerPoint, and Outlook

Knowledge of instructional design best practice models, adult learning theories, and behavioral-based learning objectives

Knowledge and experience with eLearning tools and internet technology, including in-depth proficiency in MS PowerPoint, Articulate Storyline, Camtasia, or other rapid eLearning and video development software/tools

Strong ability to give clear direction and sequence information both written and verbally, so others can follow and understand

Ability to manage an environment that fosters learning and engagement, including understanding instructional design techniques to keep eLearning training engaging and motivating

Ability to manage group dynamics during in-person, video conferencing, and/or webinars

Ability to accurately prioritize, plan, and monitor goals, objectives, deadlines, and complete multiple tasks within established timeframes

Ability to analyze complex systems/ information and translate that into a comprehensible eLearning training format

Ability to establish and maintain effective and cooperative working relationships with Partnership staff and others contacted in the course of the work

Highly effective presentation, facilitation, and questioning skills with a strong ability to provide clarification and feedback

Ability to communicate effectively, both orally and in writing

Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position

Ability to think and work effectively under pressure

Ability to maintain confidentiality

Ability to use a computer keyboard

Ability to lift, carry, or move objects of varying size, weighing up to 10 lbs

Preferred

Experience working in a health care setting

Certification in instructional design or performance consulting

Knowledge of the California Medi-Cal program or Managed Care

Experience in the development of technical training programs and end-user documentation

Company

Partnership HealthPlan of California

Partnership HealthPlan of California is a non-profit community-based health care organization that contracts with the state to administer Medi-Cal benefits through local care providers to ensure Medi-Cal recipients have access to high-quality comprehensive cost-effective health care.

Founded in 1994

Fairfield, California, USA

1001-5000 employees