National Louis University · 1 month ago
Student Success Coach-Chicago
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$47K/yr - $66K/yr
2+ years expNational Louis University is a long-established institution committed to educational access and student success. The Student Success Coach plays a vital role in supporting undergraduate students through academic advising, career exploration, and personal development, ensuring they meet their graduation requirements and transition successfully into the workforce.
Higher Education
Responsibilities
Provide direct academic advising and coaching support to a caseload of undergraduate students from their transition to NLU until graduation. Coaches should ensure students are meeting their degree requirements by registering them for courses, modifying their degree plans on a quarterly basis, and effectively communicating the curriculum and graduation requirements for each major and in accordance with university policies. As well as provide additional guidance on maintaining satisfactory academic standing for students entering academic warning, suspension or probation. Coaches should support students in major selection and career exploration as well as help build a student’s self-advocacy on campus by helping them access wraparound supports available as needed and be actively engaged in referral process, and follow-up
Coaches should use in-person engagement (sometimes modified to virtual face-to-face engagement) and technology (texting and calls) for interventions to stay in close communication with their caseload of students – using developmental and intrusive advising practices as well as motivational interviewing when students are struggling to overcome barriers. As well as maintaining accurate and timely student records in platforms such as: BANNER, Retain, and Smartsheets, for which training will be provided
Build collaborative relationships with departments chairs, faculty and Career Bridge staff to ensure a cohesive student experience for caseload. Attend Student Success Collaboration meetings and Career Success Team meetings regularly in order to provide a bridge between students, faculty, and career development
Share planning and execution responsibilities for the following coaching team led events: Summer Melt, Y1 Majors Exploration Day, Flight Night, Student Registration and Transition events, Study Tables, Ramp Week, Summer and Winter Melt programming
Assists in participation in and/or promotion of events, programming and services offered by other University departments such as Student Engagement, Career Bridge, Learning Support, Office of Disability and Access Services, Student Finance Office and more
Works with the Executive Director of Student Success and Student Success Leadership Team to maintain and revise the student support model and wraparound resources to best serve students’ needs while being open to changing policies and practices as needed
Other duties as assigned to support student transitions, persistence toward graduation, student's satisfaction and sense of belonging and sustainable employment in their major upon completion
Qualification
Required
Bachelor's Degree in Education, Counseling, Social Work or closely related field
Two to four (2-4) years professional experience in advising, teaching, counseling, social work or related field
One to three (1-3) teaching or staff experience at the high school or college level
One to three (1-3) experience working with a diverse student population
Benefits
Health Insurance benefits
Retirement benefits
Paid Time Off
Educational Opportunities
Company
National Louis University
For more than 125 years, National Louis University has offered a progressive and professional education that builds careers and strengthens communities.
501-1000 employees
H1B Sponsorship
National Louis University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (2)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
John Mazariegos
Executive Director of Information Security
Nivine Megahed
President
Recent News
Morningstar.com
2025-11-22
2025-03-29
EIN Presswire
2024-12-27
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