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LoanCare · 1 day ago

Vendor Management Analyst III

United States

Contract

Remote

Senior Level, Lead/Staff

$52K/yr - $88K/yr

8+ years exp

LoanCare is one of the top providers in the mortgage services industry, seeking a Vendor Management Analyst III to join their team. The role involves overseeing vendor management activities, conducting risk assessments, and maintaining relationships with service providers to ensure compliance and performance standards are met.

Financial Services

Responsibilities

Oversee department activities during management absence

Perform risk assessment/due diligence for new/existing service providers

Conduct new vendor onboarding

Submit new and active vendor contracts and SOWs to Legal Intake

Create required monthly executive presentation decks

Host monthly calls between internal stakeholders and service providers

Prepare and schedule on-site periodic reviews with high-risk service providers

Collaborate with internal lines of business to review, create, and implement measurable SLAs for scorecards

Complete and implement monthly scorecards for each assigned vendor

Review and approve service provider scorecards for publication

Coordinate and assist with special projects and assignments

Implement and maintain the Supplier Management Action Plan

Implement and maintain supplier score carding

Review third-party service provider processes, procedures, and work product for completion and accuracy

Maintain a centralized service provider database in SharePoint

Collaborate with internal Legal partners to finalize vendor contracts

Troubleshoot vendor problems and present to management as required

Work with internal stakeholders to identify improvement areas and prepare solutions

Review and monitor the vendor spending report quarterly to identify the population of LoanCare vendor relationships

Perform business unit compliance testing to ensure client/investor/state requirements, internal policies/procedures, and other guidelines are adhered to

Participate in business unit meetings between operational departments to share findings and ensure consistent standards are communicated appropriately

Monitor and review vendor contractual agreements annually

Maintain professional and productive service provider relationships

Escalate critical issues to management as required

Assist with training and mentoring Service Provider Oversight Risk Analysts I and II

Provide backup and support to Service Provider Oversight Analyst, as needed

All other duties as assigned

Qualification

Vendor managementMortgage servicingSharePointAudit experienceCompliance experienceMicrosoft OfficeAnalytical skillsMultitaskingProblem-solving skillsTime managementOrganizational skillsCommunication skillsTeamworkAttention to detail

Required

Bachelor's Degree or equivalent required

8+ years of experience in vendor management (preferably within mortgage servicing or mortgage banking)

Advanced knowledge of SharePoint required

Excellent verbal and written communication skills

Excellent analytical and problem-solving skills

Excellent time management and organizational skills

Ability to recognize problems outside mandated company, client, and state regulations, guidelines, and requirements

Ability to multitask in a fast-paced environment

Ability to work independently and as part of a team

Self-starter with initiative, drive, and attention to detail

Preferred

Previous audit, compliance, or quality control experience preferred

Advanced knowledge of the Microsoft Office products, including Word, Excel, and PowerPoint

Benefits

Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance

Time Off: Paid holidays, vacation, and sick leave

Retirement & Investment: Matching 401(k) plan and employee stock purchase plan

Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being

Employee Recognition: Programs that celebrate achievements and milestones

Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.