University of Utah Health · 2 weeks ago
IT Support Technician - IT Service Desk
Salt Lake City, UT
Part-time
Onsite
New GradUniversity of Utah Health is a patient-focused organization dedicated to enhancing health and well-being through patient care, research, and education. The IT Support Technician will provide remote IT services for patients and staff, assisting with the development and maintenance of IT systems under the guidance of senior engineers.
Health CareHigher EducationTechnical SupportTraining
Responsibilities
Handles user problems via the phone or web tickets
Does basic troubleshooting for customer using provided tools
Identifies, researches, and resolves technical problems
Documents, tracks and monitors problems to ensure a timely resolution
Responds to telephone calls, email and personnel requests for technical support
Relies on instructions and pre-established guidelines to perform the functions of the job
Attends team meetings and communicates issues that arise appropriately
Works under immediate supervision
Other duties as assigned by the help desk manager
Qualification
Required
Currently enrolled in applicable, accredited program
Preferred
Current University Of Utah Students Preferred For This Role
Company
University of Utah Health
University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.
Founded in 1965
10001+ employees
H1B Sponsorship
University of Utah Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Kahlert Foundation
2022-11-03Grant· $15M
Leadership Team
Michael L. Good, MD, FNAI
Chief Executive Officer
Pilar Varela, MSML
Director, Operations & Logistics for CEO of the Health System & SVP for Health Sciences
Recent News
2025-03-18
Company data provided by crunchbase