Lead, Change Management jobs in United States
cer-icon
Apply on Employer Site
company-logo

Navitus Health Solutions · 1 day ago

Lead, Change Management

Lumicera Health Services, powered by Navitus, is an innovative specialty pharmacy solutions provider focused on optimizing patient well-being. The Lead, Change Management will drive the successful adoption and implementation of high-impact initiatives by applying structured change management methodologies, collaborating with project teams and stakeholders to ensure smooth transitions and alignment with corporate standards.

Health CareInformation Technology

Responsibilities

Leads, develops and implements change management strategies and plans for assigned projects including the design of processes, standards, template, and best practices
Conducts change impact assessments and readiness evaluations for assigned projects
Identifies key stakeholders and creates engagement strategies to build buy in to ensure success of assigned projects
Facilitates feedback loops and address concerns proactively and engages project subject matter experts and leadership as needed
Designs and delivers targeted communication plans in accordance with corporate communications, leadership and project team leads to support change initiatives
Leads the execution of change management activities in partnership with project teams, ensuring plans are implemented effectively and consistently across initiatives
Partners with project teams to actively drive change management deliverables within project plan scope, including communications, training, stakeholder engagement, and sustainment strategies
Collaborates with Learning & Development to create training materials and session needs to bridge knowledge and skill gaps to increase the success of changing requirements
Identify potential change resistance and develop mitigation tactics and coordinate with leadership to deploy
Builds and maintains relationships with key project stakeholders to ensure alignment, ownership, and engagement throughout the change lifecycle of each assigned project
Supports alignment and adoption of governance standards within the scope of change management across strategic project initiatives, in partnership with PMO leadership and cross-functional teams
Support managers and supervisors in coaching associates through change
Tracks adoption metrics and provides regular status updates for project leadership
Utilizes data and feedback to make recommendations and adjustments in the execution of the projects
Other duties as assigned

Qualification

Change Management CertificationChange Management ExperienceStakeholder EngagementOrganizational DevelopmentHealthcare ExperienceProject ManagementCommunication SkillsTeam CollaborationProblem Solving

Required

Bachelor's degree in Business, Communication, Organizational Development, or related field of study or equivalent work experience
5+ years' experience in change management, organizational development, or project management
Demonstrated experience leading successful change management efforts of high-impact initiatives and projects
Proficiency with change toolsets (stakeholder mapping, impact/readiness assessment, learning design) and productivity/analytics tools
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees

Preferred

Certification in Change Management (AIM, Prosci, ACMP)
Experience building change management capabilities from the ground up
Experience in large-scale technology or process implementations
Experience in Healthcare or specialty pharmacy operations

Benefits

Top of the industry benefits for Health, Dental, and Vision insurance
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!

Company

Navitus Health Solutions

twittertwittertwitter
company-logo
Navitus Health Solutions LLC is a full service, URAC-accredited pharmacy benefit management company.