Icon · 3 days ago
Operations Analyst
Icon is looking for a dependable Operations Analyst to keep projects moving, align teams, and make sure client feedback turns into on-time, high-quality deliverables. You’ll coordinate across creators, editors, and the script team, run clear communication, and keep stakeholders informed.
AdvertisingArtificial Intelligence (AI)Content CreatorsInternetMarketingSoftware
Responsibilities
Operate and manage a system that serves over 300+ clients, lead system improvements to bring our operation systems to perfection
Coordinate work across creators, editors, and the script team from intake → script → shoot → edit → delivery
Run status checks; identify blockers early and drive resolution
Maintain a simple status board with owners, next actions, ETAs, and risks; share proactive updates with clients
Track timelines and dependencies so projects hit deadlines without last-minute chaos
Document processes, handoff standards, and best practices to keep quality consistent
Qualification
Required
2+ years in operations or project management (agency, production, or similar environment a plus)
Strong coordination and communication skills—clear tickets, concise updates, fast follow-through
Comfortable juggling multiple projects, priorities, and stakeholders
Solid command of PM and communication tools
Calm under pressure; bias to action; ownership minds
Company
Icon
Icon (icon.com) is the AI Admaker. Backed by Peter Thiel’s Founders Fund & leaders of OpenAI (ChatGPT), Google DeepMind, Ramp, & Cognition.
H1B Sponsorship
Icon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (5)
2022 (11)
2021 (4)
2020 (5)
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Founders Fund
2025-03-11Series Unknown
2025-02-04Series Unknown
Recent News
Company data provided by crunchbase