Trans-Tel Central LLC ยท 1 month ago
Home Installer - Internet, Television and Telephone
Norman,OK,US
Full-time
Onsite
New Grad, Entry LevelTrans-Tel Central LLC is a company specializing in fiber-optic installation and support services. The Home Install Technician is responsible for delivering high-quality installation and support services to residential customers, ensuring they have a reliable internet experience while providing exceptional customer service.
Information TechnologyIT InfrastructureTelecommunications
Responsibilities
Install and activate fiber-to-the-home services, indoor fiber routing, ONTs, routers, and Wi-Fi systems
Perform splicing, testing, and troubleshooting of fiber connections as needed
Verify optical signal levels and ensure compliance with company quality standards
Walk customers through equipment operation, Wi-Fi setup, and basic troubleshooting
Provide clear explanations of service features and answer customer questions
Demonstrate a professional and customer-focused attitude at every appointment
Diagnose and resolve issues related to fiber connectivity, internal wiring, Wi-Fi performance, and equipment failures
Utilize testing equipment such as OTDRs, power meters, and light source meters
Follow all OSHA, company, and industry safety protocols
Maintain accurate job documentation, including installation notes, test results, and equipment tracking
Qualification
Required
Experience in fiber-optic installation and support services
Ability to install and activate fiber-to-the-home services, indoor fiber routing, ONTs, routers, and Wi-Fi systems
Skills in splicing, testing, and troubleshooting of fiber connections
Knowledge of verifying optical signal levels and ensuring compliance with company quality standards
Ability to walk customers through equipment operation, Wi-Fi setup, and basic troubleshooting
Strong customer service skills and a professional attitude
Experience in diagnosing and resolving issues related to fiber connectivity, internal wiring, Wi-Fi performance, and equipment failures
Familiarity with testing equipment such as OTDRs, power meters, and light source meters
Knowledge of OSHA, company, and industry safety protocols
Ability to maintain accurate job documentation, including installation notes, test results, and equipment tracking
Company
Trans-Tel Central LLC
Trans-Tel provides advanced technology solutions across the federal, state, municipal, refinery, and commercial marketplaces.
Founded in 1974
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase