Mass General Brigham · 3 weeks ago
Office Coordinator Float
Boston, MA
Full-time
Onsite
Entry Level
1+ years expMass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. They are seeking an Office Coordinator Float to provide daily support for the administrative operations and functions in the Occupational Health Clinic, including patient scheduling and general administrative tasks.
Health CareHome Health CareMedical
Responsibilities
Answers telephone calls, manages correspondence both e-mailed and faxed
Maintains health records including electronic filing, scanning documents into multiple databases, obtaining archived records, able to retrieve information as needed, and pull computer information for clinic staff use
Enters data and retrieves information into/from multiple databases including electronic health record, and PeopleSoft
Follows HIPAA guidelines for the management of patient privacy and confidentiality including ensuring consent forms are completed before releasing or obtaining any records
Consistently maintains courteous, helpful, caring, and professional manner with all interactions with both internal and external customers
Greets, checks-in, and aids customers from physicians and senior leadership to front line employees and internal colleagues with equal professionalism
Answers inquires and responds to requests within the scope of responsibilities and refers inquires to clinicians as needed
Makes appts as requested from customers, HR, and all staff
Contact customers with follow up appointments after vaccinations or lab work results
Communicates and relays messages to clinical staff in an accurate and timely manner
Support new hire activities at an Enterprise level as needed using the new hire portal, as required
Meets deadlines and follow through on assigned projects
Support administrative activities related to Workers’ Comp as directed
Must be able to reprioritize according to the needs of a busy setting and juggle multiple priorities
Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Other duties as assigned
Qualification
Required
Strong computer skills and strong knowledge of Word, Excel, and Outlook
Ability to work independently
Effective communication skills
Excellent customer service skills
Ability to function in a stressful environment and work effectively under pressure
Detail oriented
Knowledge of Epic and other electronic-based clinical systems a plus
Strong customer service skills
Solid oral and written communication skills
At least one year of experience in administrative services strongly preferred
High school diploma required
Associates degree preferred
English language proficiency
Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization
Strong problem solving and negotiation skills
Requires minimal direction from leadership and possesses the ability to learn quickly
Work in office
Possibility of traveling to other occ health clinics for coverage
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms
Specific vision abilities required by this job include close vision, distance vision and depth perception
Preferred
At least one year of experience in administrative services strongly preferred
Associates degree preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-01-17
2026-01-17
2026-01-17
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