Goldenwest Credit Union · 1 month ago
Contact Center Agent
Washington Terrace, Utah, United States
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrGoldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. They are seeking a Contact Center Agent who will resolve inbound member calls regarding loans, payments, transfers, investment certificates, and new accounts.
Credit CardsFinancial ServicesInsuranceNon Profit
Responsibilities
Cultivate and effectively manage long-term, trusting relationships
Assist members over the phone with their account needs
Process transactions
Pair corresponding credit union products and services with members’ financial needs
Provide consistent member follow-up
Comply with all regulations as required by law
Actively participate in continuing education related to credit union career development
Qualification
Required
High school diploma required
Strong ability to think critically and solve problems
Timely and meticulous attention to verbal and written communication
Devotion to earning and maintaining member trust
Attentiveness to professionalism in appearance and action
Preferred
Prior retail or consumer lending experience is preferred
Benefits
Medical insurance (we pay 100% of your deductible!)
Dental insurance (we pay 100% of your premium!)
Paid time-off (we pay you to take 34 days off!)
Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
Retirement (we pay 100% of your pension and match your 401K!)
And many, many more…
Company
Goldenwest Credit Union
Goldenwest Credit Union focuses on offering consumer loans, mortgages, commercial loans, visa products, insurance and investment services.
Founded in 1936
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
K
Kerry Wahlen
President/CEO
Recent News
2025-03-28
EIN Presswire
2025-03-27
2024-02-19
Company data provided by crunchbase