Space Coast Credit Union ยท 4 months ago
IT Technical Writer II
MIRAMAR, Florida, United States
Full-time
Hybrid
Mid Level
$74K/yr - $78K/yr
3+ years expSpace Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for an IT Technical Writer II to join their ONESCCU team. The role involves creating and maintaining technical documentation for IT products and services, collaborating with various stakeholders to ensure clarity and adherence to guidelines.
Banking
Responsibilities
Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles
Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation
Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates
Disseminate technical information in easy-to-understand language for a non-technical audience
Write documentation for internal teams such as developers, network engineers, and IT technicians
Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production
Create diagrams, charts, and other visual aids to assist readers in understanding a product or process
Qualification
Required
Bachelor's Degree in appropriate field of study or equivalent work experience required
3-5 years of technical writing experience required
Preferred
Technical Writer for an IT organization
Benefits
ONESCCU annual bonus available!
Hybrid Work Options - Work from home up to 3 days a week.
Flexible Schedule options!
Medical, Dental, & Vision Insurance
HSA (Health Savings Account) with SCCU matching contribution
SCCU Paid Long Term and Short Term Disability coverage
SCCU Paid Term Life Insurance
Employee Assistance Program (EAP)
Paid Time Off
401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
Tuition Reimbursement Program
Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
Fixed low rate credit card- 5.99%, if approved
FREE Identify Theft Protection!
No fee SCCU accounts
Company
Space Coast Credit Union
Space Coast Credit Union (SCCU), is the 3rd largest credit union in Florida.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase