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Pet Supplies Plus · 1 week ago

District Team Leader - Cleveland Ohio

Greater Cleveland

Full-time

Hybrid

Mid Level

3+ years exp

Pet Supplies Plus is an expanding pet retailer seeking a District Team Leader for Cleveland Ohio. The role involves building relationships with franchisee store owners, monitoring business performance, and driving brand awareness through community engagement and effective team leadership.

Food and BeverageRetail

Hiring Manager

Stefanie G Quillen

Responsibilities

Build and maintain working relationships with assigned franchisee store owners, store managers and store associates as the corporate liaison responsible for initiating corporate business initiatives and maximizing sales

Monitor and analyze business performance to ensure targets are attained through review of key store trends, financial reporting, and forecasting

Foster an engaging environment for high-performing teams

Effectively communicate financial implications and benefits related to planned corporate initiatives and strategy and develop action plans to optimize success

Deliver timely and insightful analysis of monthly results to corporate store operations

Partner with store leaders to optimize store performance and customer service across the pawprint

Drive the capability of the team to increase brand awareness through local event execution, community partnerships and social media

Coach and train store leaders and team members on PSP standards, sales & marketing programs, pricing programs, and store layout design to maximize business growth and pawsome customer service

Share communication with corporate store operations regarding feedback and best practices to optimize system wide store performance

Qualification

Multi-site retail experienceMicrosoft Office proficiencyAnalytical abilityBachelor's DegreeCustomer serviceLeadership skillsTeamworkCommunication skills