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Macerich · 2 months ago

General Manager - Fashion District of Philadelphia

Philadelphia, Pennsylvania, United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

Macerich is one of the country's leading owners, operators, and developers of major retail real estate. The Property Manager’s primary role is to lead the property team to achieve business metrics and goals, while maintaining a high level of expertise in the shopping center industry and fostering community relationships.

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Responsibilities

Develop opportunities that drive traffic and sales, including ideas to keep our properties relevant on social media and digital management

Develop and implement a comprehensive Strategic Business Plan and Operating Budget, addressing opportunities and needs of the center and track KPI success

Accurately and clearly assess property management objectives through the evaluation of statistical analysis and data

All other duties as assigned

Contract administration and identification of cost efficiencies

Execution of multi-year CAPEX plan, with emphasis on ROI, operational expense reduction and long-term asset value creation

Management of third-party security / maintenance / landscaping / housekeeping, vertical transportation, (etc.) vendors

Implementation of all CCTV, Fire-Life-Safety and other safety programs

Developing favorable relationships with civic leaders, first responders, as well as planning, development, building and health departments, and all property utility companies

Knowledge of shopping center finance and comprehension of all reporting including monthly, quarterly and yearly operating statements, projections, A/R, any applicable tenant rental assistance / restructuring, etc

Evaluation and creation of goals and objectives for direct report on-site employees, including salary recommendations

Understand all REA obligations and partnerships with adjacent property owners

Management of development / redevelopment plans and resources (if applicable)

Execution of tenant coordination process, minimizing LL cost, vacancy down time and expediting rent commencement date

Active participation is sustainability efforts, with knowledge of local rebate opportunities

Knowledge of environmental / code / ADA regulations, etc

Contribute to and support Leasing in implementing the center's leasing strategy

Actively source and engage in driving income from any and all opportunities including (but not limited to) local / regional prospects, non-traditional uses, advertising, temp / perm deals, and other programs that will improve NOI for the property

Actively help manage the lease administration including rent collection and monitoring / reporting / exercising landlords lease rights

Work with Leasing to introduce new customer friendly concepts, ensuring the best and highest retail offerings

Conduct property tours with prospective tenants in coordination with Leasing

Partner with Leasing Development (specialty / BD) to manage the common area leasing program to its highest standards, along with appropriate accounting / administrative support of the program overall

Actively engage in the center’s marketing efforts and work with Marketing Managers to develop income generating programs

Contribute to the development of the property’s marketing plans

Ensure the maximization of all social media platforms including Facebook, Twitter, email blasts, use of influencers, etc. and suggest successful and inviting content targeted to the property’s specific customer and demographics

Actively engage local government and civic organizations which align with the center’s unique place within the community

Maintain strong relationships with local businesses, government departments, and community organizations

Participate in bi-annual community audits and utilize results to center-specific events and partnerships that align with the Macerich brand

All other duties as assigned

Qualification

Shopping center managementBudgetingFinancial analysisReal Estate certificationCommunity engagementLeadership skillsInterpersonal skillsCommunication skills

Required

4+ years of experience or training in shopping centers or equivalent retail environment

Bachelor's Degree from a 4-year college or university

Good working knowledge of budgeting, accounting, and financial analysis

Strong leadership, interpersonal and relationship skills

Strong communication skills, both written and oral

All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation