Aha! · 2 days ago
Product Success Manager (for product managers who want to guide other product teams)
United States
Full-time
Remote
Mid Level
$80K/yr - $150K/yr
3+ years expAha! is the world's #1 product development software company, helping over 1 million product builders bring their strategies to life. The Product Success Manager will provide consultative support to customers, guiding them in improving their software innovation and development processes while delivering exceptional customer service.
Enterprise SoftwareInnovation ManagementProduct ManagementProductivity Tools
Responsibilities
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
Delivering responsive customer service using our proven frameworks
Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
Helping customers integrate Aha! software with their existing tools (e.g., development systems)
Sharing customer feedback internally
Testing new product functionality as needed
Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations
Qualification
Required
Product management experience is a must-have
You need to prefer working with customers 100% of the time rather than defining requirements and guiding development work
Three+ years' experience defining, managing, or launching new functionality at a growing software or technology company
Used a detailed go-to-market process to achieve product and business goals
Learned complex software applications and workflow methodologies
Written clear instructions to answer questions and explain best practices
Independently resolved hard challenges
Benefits
Profit sharing
Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
Up to 200 hours of paid time off a year to spend however you want
30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
Volunteer opportunities throughout the year
Company
Aha!
Aha! is a product management software that facilitates product roadmap management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brian de Haaff
Co-founder and CEO — The world's #1 product development software
Chris Waters
Co-founder and CTO
Recent News
2025-09-12
2025-05-07
2024-04-30
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