Berkshire · 2 months ago
Resident Services
Falls Church, Virginia, United States
Full-time
Onsite
New Grad, Entry LevelBerkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders. As a Resident Services Coordinator, you will be the go-to person for residents, supporting the leasing department and ensuring great service with maintenance requests and resident satisfaction.
Property ManagementReal Estate Investment
Responsibilities
Being that go to person for the residents! You’ve got the answers!!
Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed
You might work with the residents and team to promote our lease renewals
Be the voice of the property handling our phone calls
Processing the service request from resident, to maintenance and the follow up
Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events
Qualification
Required
Flexibility to support various departments including Leasing and Maintenance
Ability to greet prospective clients and show properties when necessary
Experience in promoting lease renewals
Strong communication skills to handle phone calls and resident inquiries
Ability to process service requests and follow up with residents
Entrepreneurial mindset with suggestions for improving resident satisfaction and events
Benefits
3 weeks of vacation
Personal development plans
Great insurance
A 25% rent discount
Company
Berkshire
Berkshire is a people-focused investment management company known for our vertically integrated organization and experience in U.S.
Founded in 1966Boston, Massachusetts, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Kinchla
Head of Special Asset Management & Subordinate Debt
Recent News
2025-09-12
2025-07-09
Company data provided by crunchbase