Apply on Employer Site

Plaza Home Mortgage, Inc. · 3 weeks ago

Underwriting Team Manager

United States

Full-time

Remote

Mid, Senior Level

$125K/yr - $125K/yr

Plaza Home Mortgage, Inc. is a full-service national lender dedicated to building quality relationships with mortgage brokers and correspondent clients. The Underwriting Team Manager is responsible for managing the underwriting process, providing leadership to the team, and ensuring compliance with underwriting guidelines while analyzing consumer home loan applications.

Financial ServicesInsuranceMortgageReal Estate

Responsibilities

Work directly with Junior and Senior Underwriters by providing training and daily support

Assist with recruiting, interviewing, and hiring of Underwriters

Motivate and coach underwriting department in achieving National Wholesale Division goals

Monitor reports for the purpose of identifying positive and negative trends in productivity within the underwriting department

Oversee pipeline to ensure loans are approved and then cleared-to-close within the expected turn-times

Manage the underwriting team and substantiate they adhere to all Plaza’s Policy & Procedures, and that loans are processed in compliance with all underwriting guidelines

Engage in verbal and written communication with clients and Sales Team

Effectively communicate to the underwriting department about company changes to policy and procedures

Provide guidance to Underwriting Team Leads regarding how to effectively manage their teams(if applicable)

Knowledge of FNMA, and FMLMC documentation and general guidelines/standards essential. Additionally, experience with FHA, VA and USDA required

Ability to act as FHA DE and/or VA Automatic and SAR Underwriter

May be asked to second sign loan decisions for lower-level authority underwriters

Act as underwriting resource for the National Wholesale Division

Assist in resolving National Wholesale Division post-closing suspense issues

Evaluate and analyze complex income tax returns to establish qualifying income

Participate in developing process improvements and efficiencies as an ongoing best practice

Conduct periodic loan-level audits to ensure compliance with all company quality standards

Assess and evaluate underwriter scorecard for efficiency gains; guide team members when required

Coach underwriting team on their job performance and complete annual performance reviews by their due date

Lead, guide, mentor, and train entire underwriting team

Work with AVP, Regional Underwriting Manager on setting monthly goals

Other duties as assigned

Qualification

Current Underwriting experienceFHAVAUSDAAUSLoan Origination SystemsRegulationsSuperior customer service skillsCommunication skillsOrganizational skillsProblem-solving skillsTeamwork skills

Required

Familiarity with (AUS) automated underwriting systems

Working knowledge of loan program products and services, and policies essential

Demonstrated skill in monitoring and overseeing loan production pipeline

Ability to understand and make recommended changes to standard operating procedures

Thorough grasp of state and federal regulations is required as well as a solid understanding of: HMDA, Regulation Z, Regulation B; working knowledge of the FHLMC, FNMA guidelines; based on lending authority, working knowledge of FHA, VA and USDA

Experience with Loan Origination Systems (LOS) such as Calyx Point, Ellie Mae, Integra and, Encompass

Knowledge of paperless file environment and image software repository

Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers, and email functions required

Excellent written, verbal, and interpersonal communication skills

Superior customer service skills

Ability to efficiently and consistently produce accurate work

Solid organizational and problem-solving skills

Capability of multi-tasking in fast-paced environment with heavy volume of transactions

Proven aptitude to work in both a team and individual environment

Sound judgment skills essential to make quick decisions within written policy and standard operating procedures

High school diploma or equivalent required

Current Underwriting experience in the mortgage industry is a must