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Opifex-Synergy · 1 day ago

Field Project Technician - New Braunfels, TX - Pumps

New Braunfels, TX

Full-time

Onsite

Mid Level

Opifex-Synergy is focused on providing excellent service in the field of heavy equipment and construction. The Field Project Technician is responsible for managing on-site installation, repair, maintenance, and testing tasks while ensuring customer satisfaction and equipment functionality.

Business DevelopmentConsultingTransportation

Responsibilities

Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop

Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections

Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned

Participate in all training programs directed by Service Manager

Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use

Maintains tools in good working order per MSHA and OSHA regulations

Completes basic computer tasks including completing work orders, looking up parts, and communicating via email

Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance, and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Operate vehicle in a safe manner and use field automation systems

Follow all company’s filed procedures and protocols

Cooperate with technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Exhibit strong teamwork

Qualification

Diesel engines knowledgeField service experienceTroubleshooting technical equipmentHeavy equipment repairCustomer supportTeamworkCommunication skills

Required

Extensive knowledge of diesel engines and construction equipment

Proven field service experience

Ability to troubleshoot, test, repair, and service technical equipment

Must have own tools

Must have a valid driver's license and acceptable driving record

Ability to work flexible shifts

Must be physically able to work in a jobsite environment for extensive periods to include lifting up to 50lbs, bending, squatting, crouching, and reaching

Must be physically able to work in extreme conditions on job sites

Night / Weekend On-Call work required