Executive - Client Services jobs in United States
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Vista · 1 week ago

Executive - Client Services

Vista is a company dedicated to delivering exceptional client experiences through attention to detail and proactive communication. They are expanding their team of Client Services Executives, who will be responsible for managing client interactions and ensuring a seamless travel experience.

AerospaceAir TransportationTravel

Responsibilities

Managing client requests and bookings with precision and efficiency
Managing and overseeing all operational aspects of the client's journey, ensuring all regulatory permissions are secured by gathering and verifying country-specific requirements, including landing permits, weather concerns, crew readiness, and the documentation necessary for each flight to operate seamlessly
Arranging tailored services beyond the flight itself, such as ground transfers, chauffeurs, and helicopter connections, to deliver a seamless end-to-end travel experience
Anticipating challenges, resolving issues, and keeping clients informed at all times
Coordinating across multiple teams to deliver seamless, end-to-end service
Building trusted relationships with high-profile clients through clear, professional communication
Taking ownership of complex situations and ensuring the best possible outcome
The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts

Qualification

Client facing experienceCommunication skillsMulti-system managementProblem-solvingCollaborative mindset

Required

Experience in a client facing role (hospitality, travel, aviation, luxury services, or related industries)
Ability to efficiently manage multiple digital systems at once, confidently navigating across several platforms and interfaces in real time
Strong communication skills, with excellent written and spoken English
The ability to stay calm, accurate, and solutions-focused under pressure
A collaborative mindset and genuine passion for delivering exceptional service
Flexibility to work shifts, including evenings and weekends, as part of a global 24/7 team

Benefits

Global experience: exposure to a diverse, international client base with dynamic, no-two-days-the-same challenges.
Tech: Access to multiple tech platforms and interfaces.
Career growth: a clear path to progression, with the chance to develop skills in client management, operations, and leadership.
Learning development: tailored training, ongoing coaching, and opportunities to move across departments and brands within our group.

Company

Vista Global Holding’s (Vista) subsidiaries provide worldwide business flight services.

Funding

Current Stage
Late Stage
Total Funding
$1.5B
Key Investors
RRJ CapitalRhône Group
2025-03-26Debt Financing· $700M
2025-03-17Private Equity· $600M
2018-09-11Private Equity· $200M

Leadership Team

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Nicholas van der Meer
Chief Operating Officer
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Company data provided by crunchbase