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Weltman, Weinberg & Reis Co., LPA · 3 months ago

Account Resolution Specialist

Dublin, Ohio, United States

Full-time

Onsite

Entry Level

$18.29/hr - $22.04/hr

1+ years exp

Weltman, Weinberg & Reis Co., LPA is a company in the debt collection industry, seeking an Account Resolution Specialist. This role involves contacting businesses and personal guarantors to secure payment of outstanding debts while adhering to regulatory policies and company guidelines.

LegalProfessional Services

Responsibilities

Requests and/or mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent accounts

Confers with businesses and/or personal guarantors by telephone in an attempt to determine reason for overdue payment and make an attempt for payment resolution

Calculates payment arrangements and negotiates settlements which may require supervisor/client approval

Documents information about the financial status of the business and/or personal guarantors, status of collection efforts and performs data entry to update notes within the firm’s computer system

Contacts businesses, personal guarantors and attorneys to provide status updates and request/supply additional information and documentation

Obtains information to handle payments by phone

Conducts searches utilizing various skip vendor tools as well as internet and public record sources to locate business and/or personal guarantor contact information

Makes decision for next activity on the file and monitors for any required documents

Ensures all available options are utilized to achieve payment of debt

Handles files in accordance with Weltman and client standards

Maintains a high level of professionalism in all interactions

Completes all required training applicable to the assigned position

Additional duties as requested or required