Robinson Bradshaw · 3 months ago
Practice Support Specialist
Chapel Hill, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
2+ years expRobinson Bradshaw has an exciting opportunity in the area of e-discovery and practice support. The practice support specialist supports the practice support department with analytical thinking and complex technical legal practice through application development, data processing, validation management, workflow analysis, and attorney training.
Law EnforcementLegalProfessional Services
Responsibilities
Maintain basic skills with all technology used at the firm and develop these skills as time permits
Assist others in practice support with the creation of written best practice guidelines, work flows, and forms to apply within the department or in case/deal management
Create new cases in case management software, set-up initial views and populate all data
Reconcile Practice Support incoming/outgoing invoices, verification of charges and submission of invoices for payment
Liaison with practice support vendors as needed to maintain lines of communication and to allow for follow-up on outstanding projects or inquiries
Assist with data file management, adhere to document retention and destruction policies by working with internal and external data file set locations to ensure data is properly tracked, maintained and destroyed as directed
Maintain all TextMap databases, organize deposition exhibits and proper linking in TextMap and CaseMap
Train attorneys, paralegals and professional staff on case management tools and other technology as well as best practices in leveraging technology for the most efficient practice of law
Maintain firm documentation of all ESI received from clients and copies of all outgoing ESI from the firm
Assists legal records with proper filing techniques and helps develop new tracking initiatives
Closely monitors project/case status and provides routine status reports including task completion reports and data delivery schedules
Handle destructions and archival of all client matter data under firm retention policy guidelines
Provide assistance for trial support team with ability to expand capabilities to provide full in-trial support
Assist end-user technology requests through completion of Help Desk tickets or direct inquires
Track and record all time worked contemporaneously and accurately
Provide quality control on all aspects of data manipulation and production
Other duties as assigned
Qualification
Required
A minimum of 2-3 years' experience in an administrative or technical role working in a law firm or corporate legal department required
Generalized understanding of litigation procedures or corporate transactions required
Ability to organize and prioritize competing tasks under time constraints
Strong technical aptitude and ability to continually learn new software
Ability to think clearly and provide solutions to problems that may be unique in nature. Approach problems with a systematic, multi-step approach; develop improvements and innovations to enhance performance
Above-average attention to detail required
Ability to concentrate on detailed work
Ability to proofread typed material for contextual, grammatical, typographical or spelling errors
Effective verbal and written communication skills with the ability to work with clients and individuals at all levels of the organization
A positive attitude and a team-focused work ethic
Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position; may require irregular hours
Ability to operate computers and standard office equipment
Ability to travel to private and public buildings throughout North and South Carolina to assist attorneys in attending to client needs on legal matters, which may require occasional firm covered overnight stays
Preferred
Bachelor's degree preferred
Comprehensive understanding of Electronic Discovery guidelines, including preservation, collection, processing and production protocol preferred
Knowledge of a broad variety of legal technology software systems
Preference given to candidates who have knowledge of or experience with: CaseMap, TextMap, Relativity, OnCue, HighQ, DocuSign, Kira, Luminance, or iCompli, with particular emphasis on administrating those programs
Company
Robinson Bradshaw
Robinson Bradshaw is a full service corporate law firm providing legal services in commercial law, litigation, real estate, and finance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Ellis
Chief Operating Officer
Robert Murphy
Chief Operating Officer
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