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Dead River Company · 2 weeks ago

Seasonal Customer Service Rep

Brunswick, Maine, United States

Full-time

Onsite

Entry Level

1+ years exp

Dead River Company is seeking a Seasonal Customer Service Representative to provide a variety of administrative and customer support tasks. The role involves answering calls, assisting customers, and maintaining customer accounts while promoting corporate goals and ensuring customer satisfaction.

Oil and GasRenewable EnergySustainability

Senior Management

Responsibilities

Courteously answer incoming telephone calls and assist walk-in customers

Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs

Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits

Develop a thorough knowledge of all departments, products, services, and delivery schedules

Enthusiastically participates in annual market objectives, promotional programs and contests

Support other members of the office staff by cross-training within the department and offering assistance as needed

Perform other miscellaneous office duties such as filing, photocopying, and shredding

Assist with special projects and other work-related duties as assigned