Dead River Company · 1 month ago
Seasonal Customer Service Representative
Brunswick, Maine, United States
Full-time
Onsite
Entry Level
1+ years expDead River Company is seeking a Seasonal Customer Service Representative to join their team at the Crowley Energy location in Brunswick, ME. The role involves performing a variety of administrative tasks to ensure customer satisfaction and support corporate goals while maintaining a harmonious working environment.
Oil and GasRenewable EnergySustainability
Responsibilities
Courteously answer incoming telephone calls and assist walk-in customers
Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs
Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits
Develop a thorough knowledge of all departments, products, services, and delivery schedules
Enthusiastically participates in annual market objectives, promotional programs and contests
Support other members of the office staff by cross-training within the department and offering assistance as needed
Perform other miscellaneous office duties such as filing, photocopying, and shredding
Assist with special projects and other work-related duties as assigned
Qualification
Required
One year of previous customer service experience including computer work
Dependability
Good communication and listening skills
Accuracy, organization, and attention to detail
Ability to work in a dynamic environment without distraction
Courteous demeanor and professional appearance
Flexibility to work seasonal overtime
Trouble shooting skills – within and between departments
The ability to adapt to change
Preferred
Previous Customer Service Representative experience
Call Center experience
A high school diploma or equivalent
Benefits
Health Insurance – Premiums as low as $6 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term disability
401(k) plan with company match
Paid time off and paid holidays
Tuition assistance for employees and scholarships available for employees’ children
Discounts on our products and services
Opportunities for growth throughout our footprint.
Company
Dead River Company
Dead River Company distributes heating oil and propane, as well as offers heating and cooling equipment installation and repair services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Casey Cramton
President and CEO
Jeremy Young
CFO & Chief Corporate Development Officer
Recent News
2024-12-11
2024-11-17
Company data provided by crunchbase