Titles Supervisor jobs in United States
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Credit Union Leasing of America (CULA) · 1 month ago

Titles Supervisor

Credit Union Leasing of America (CULA) is seeking a highly organized and detail-oriented Titles Department Supervisor to oversee daily operations for their Titles call centers and administrative teams. This role is responsible for ensuring accuracy, efficiency, and timely completion of title-related tasks while maintaining high performance standards across all assigned teams.

Financial Services

Responsibilities

Supervise day-to-day workflow and productivity for Titles call center and administrative teams
Provide coaching, guidance, and performance support to team members to ensure quality and efficiency standards
Monitor workload distribution and adjust assignments to maintain balance and meet deadlines
Review title documentation for accuracy, completeness, and compliance with requirements
Assist with performance evaluations, employee development, and training initiatives
Create and maintain productivity and quality reports using Excel
Participate in implementing new processes or tools that enhance department efficiency
Collaborate with internal departments to resolve title-related issues or escalations
Identify operational gaps and recommend improvements or innovative solutions
Prepare documents, slides, or workflow materials for departmental updates or presentations

Qualification

Supervisory experienceVehicle titles experienceExcel skillsMicrosoft WordAnalytical skillsCommunication skillsOrganizational skillsLeadership skills

Required

2–3 years of supervisory or team lead experience overseeing at least 10 employees
Proficiency with Microsoft Word
Strong analytical and independent decision-making skills
Highly organized, detail-oriented, and capable of managing multiple priorities
Strong communication skills and the ability to lead diverse teams effectively
Ability to identify process improvements and propose creative, effective solutions

Preferred

Experience with vehicle titles (DMV, dealership, auction, or auto finance) preferred
Familiarity with PowerPoint and Visio is a plus
Beginner to intermediate Excel skills (sorting, filtering, basic formulas, VLOOKUP preferred)

Benefits

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas,TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet

Company

Credit Union Leasing of America (CULA)

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Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.