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Austin Bank · 2 months ago

Deposit Operations Manager in Longview Greggton

Longview, Texas, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

Austin Bank is seeking a Deposit Operations Manager to oversee the centralized deposit functions and ensure compliance with regulatory policies. The role involves managing day-to-day operations, developing policies, and maintaining high standards of service for customers and employees.

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Responsibilities

Manages the day-to-day operations of the Bank’s centralized deposit functions, Items Processing, Bookkeeping and Call Center operations

Manages the Bank’s Security function including physical, data/information and network

Manages the maintenance, remodeling and new construction of building

Ensures compliance with Bank and regulatory policies and procedures

Develops and recommends policies, procedures and objectives related to Deposit Operations

Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions

Exhibits superior customer service as an Austin Bank team member

Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs

Helps promote a loyal relationship between the customer and Austin bank

Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals

Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc

Take advantage of appropriate communication channels regarding bank related business matters

Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval

Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally

Develops plans and objectives to ensure the centralized deposit operational functions deliver a high standard of service to customers and employees

Assists senior management in developing, interpreting and implementing Bank policies and procedures for performing Bank functions

Maintains current knowledge of regulations and rules of supervisory and regulatory agencies pertaining to areas of responsibility

Analyzes, plans and implements rule and regulation changes through appropriate operational areas to ensure continued adherence with audit and compliance guidelines

Manages the areas of Bookkeeping, Call Center, Wires, Debit cards, Document Imaging etc

Bookkeeping through daily coordination with the managers and supervisors assigned directly to those operational areas

Ensures areas of responsibility are adequately staffed with properly trained personnel

Ensures areas of responsibility are operated within the annually prepared budget and in a manner consistent with the budgetary, strategic and operational goals of the Bank

Maintains current knowledge of technological developments as related to areas of responsibility

Evaluates new developments to ensure the Bank maintains current equipment and systems necessary to service the growing needs of both internal and external customers

Manages various special projects assigned to the operational areas as delegated by senior management

Serves on various committees as assigned by senior management to enhance the flow of information to and from the Deposit Operations area

Implements and maintains established department and Bank policies, procedures and objectives and quality assurance

Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and seminars

Qualification

Deposit Operations ManagementRegulatory ComplianceCustomer ServiceMathematical SkillsComputer SkillsTeamworkCommunication SkillsProblem Solving

Required

Bachelor's degree from four-year college or university

5-7 years related experience or equivalent

Ability to read, analyze and interpret professional and numeric data

Ability to write reports and professional correspondence

Ability to speak effectively before groups of customers or employees and top management of Bank and respond effectively to questions

Ability to apply complex mathematical equations as applicable

Ability to operate a personal computer and use word processing, spreadsheets and Bank systems software

Ability to define and solve problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables

Ability to motivate, communicate, develop rapport, build consensus and an environment of teamwork and respect throughout the department in order to efficiently and accurately perform the quantity and quality of work expected of the department

Good vision abilities required to perform duties of this position

Employee is occasionally required to lift objects up to 25 pounds

Travel is required