The Millennium Group, Where Service Matters ยท 2 weeks ago
Office Services Associate (Floater)
New York, NY
Full-time
Onsite
Entry Level
1+ years expThe Millennium Group is an award-winning business process outsourcing firm focused on providing office support services for Fortune 500 companies and institutions. They are seeking an Office Services Associate (Floater) who will provide customer service and reception coverage, assist with mailroom functions, and act as a backup for office staff as needed.
Document ManagementOutsourcingPrinting
Responsibilities
Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions
Assist in all mailroom functions, including sorting, distributing, and handling mail. Support various office services like copy requests and work tickets during coverage or lunch breaks
Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage
Maintains records and files
Must have good working knowledge of postal regulations
Must have good working knowledge of computer basics
Perform work in a backup capacity to all staff functions
Provide problem resolution
May deal with difficult or irate customer periodically
Ensures equipment is in good working order, equipment maintenance
Interfaces with the client contact when required
Keeps manager informed of operational efficiencies and potential problems
May be required to work overtime periodically
Able to set priorities
Must be flexible to adapt to changes
Must demonstrate leadership qualities
Cover locations in the New York Metropolitan and/or Tri-State Areas
Travel when need based on coverage and needs
Qualification
Required
High School diploma or GED equivalent required
Ability to lift up to 50 lbs
1 to 2 year experience in a mail room or experience at FedEx and/or UPS
Proficiency in MS-Office: Word, Excel, Outlook, and Power Point
Ability to appropriately handle confidential and highly sensitive material
Company
The Millennium Group, Where Service Matters
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase