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Free People · 1 day ago

FP Movement Key Holder

Palm Springs, CA

Part-time

Onsite

New Grad, Entry Level

$18.15/hr - $20/hr

Free People Movement is expanding with a new location in Palm Springs, CA, and is seeking Key Holders to join their team. The role involves collaborating with management to supervise store operations, drive sales, and create an engaging customer experience.

ApparelBlogging PlatformsE-CommerceFashionInternetRetailShopping

Responsibilities

Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer

Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness

Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners

Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales

Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram

Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance

Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported

Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins

Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills

Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression