iTA Truck Sales · 1 month ago
Service Advisor / Service Writer
New Orleans, Louisiana, United States
Full-time
Onsite
New Grad, Entry LeveliTA Truck Sales is Louisiana's largest International truck dealer, and they are seeking a Full-Time Service Advisor/Writer to join their team in New Orleans, LA. The role involves providing exemplary customer service, translating repair needs to technicians, and managing repair orders and scheduling efficiently.
AutomotiveRetailTransportation
Responsibilities
Greet customers promptly and courteously
Work with customers to clearly translate repair needs to techs
Write repair orders
Schedule repairs to maximize work efficiency and quality of work performed
Work with customers on scheduling repairs in the shop
Check and review work in process and follow-up for completion as scheduled while exceeding the customer’s expectations
Organize daily work and assist in assigning jobs to mechanics
Record keeping, filing, and GPS tracking
Maintain Driver Vehicle Inspection Program
Assist with rental equipment check-in/check-outs
Qualification
Required
Strong customer service and interpersonal skills
Demonstrated leadership skills
Detailed knowledge of shop industry
Work well within a team
Solid analytical and problem-solving abilities
Demonstrated awareness of all health and safety protocols
Manage time efficiently
Effective multi-tasking
Attention to detail
Strong organizational skills
Basic computer skills
Able to read, interpret, and compose work orders
Preferred
Maintenance experience requested but not required
Benefits
A robust, affordable and competitive health insurance package
Voluntary benefits, short term disability, long term disability, dental, vision, and Life
AFLAC voluntary benefits
401k
Company
iTA Truck Sales
iTA Truck Sales & Service is your Louisiana International Truck dealership with locations in Lafayette – New Orleans – Slidell – Lake Charles - Baton Rouge We offer sales and service of: Class 5-8 International trucks and all pre-owned makes and models – IC Buses – Dorsey, Dragon, Great Dane and other Trailers We also offer parts of all Heavy and Medium duty trucks and Buses: Cummins – Caterpillar – Detroit Diesel – International – IC Bus – FleetCharge – FleetRite – Allison Transmission Idealease Fleet Solutions include: Full Service Leasing – Equity Leases – Operating Leases – Long and Short Term Rental – Fleet Maintenance and Tracking Services As well as many other quality services.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase