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MSC Cruises · 4 days ago

Revenue Management Analyst

Miami, FL

Full-time

Onsite

Entry, Mid Level

MSC Cruises is a global cruise line dedicated to providing extraordinary experiences. The Revenue Management Analyst will monitor booking performance, manage pricing and promotions, and make strategic recommendations to maximize occupancy and revenue across the USA and Canadian markets.

LeisureTourismTravel

No H1B

U.S. Citizen Only

Responsibilities

Transform data into insights, make strategic recommendations with a holistic commercial approach, and communicate effectively to leadership to get buy-in

Report on sales trends by channel, season, region, and category, monitor ship inventory, and make strategic pricing and promotions recommendations to maximize occupancy and revenue. Create new reports to assist with decision-making as necessary

Assist with budgeting/forecasting by pulling historical and recent data and creating models for passenger volume and revenue targets, with logical and defendable assumptions

Perform weekly competitive benchmarking to monitor major cruise lines’ pricing compared to that of MSC’s and flag where highly overpriced or underpriced. Make price change recommendations based on trends and using business judgement

Create pricing and promotions recommendations through an excel template, receive feedback from Corporate Revenue Management team in Geneva, apply changes and submit final builds

Test prices and promotions in various booking tools and check new pricing for accuracy and consistency across channels

Assist with creating PowerPoint presentations, including, but not limited, to weekly US Business Review Meetings

Create and maintain promotional notices with details of rates, terms & conditions, and validity for sales and special offers, to distribute to all departments for reference

Partner with Marketing, Sales, Contact Center, and other teams to assist with data needs

Proactively look to make process improvements and reporting enhancements for higher efficiency and ease of use

Perform ad-hoc analyses, data forensics, and data hygiene tasks as needed

Qualification

Revenue ManagementData AnalysisMicrosoft ExcelPower BISQLSAP Business ObjectsCommunication SkillsOrganizational SkillsInterpersonal SkillsProblem-Solving Skills