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Brotherhood Mutual Insurance Company · 1 month ago

Claims Processor - Casualty

Fort Wayne, Indiana, United States

Full-time

Onsite

New Grad, Entry Level

Brotherhood Mutual Insurance Company is focused on serving the church and related ministries market, and they are seeking a Claims Processor - Casualty. The role involves analyzing and resolving minor casualty claims while ensuring compliance with departmental standards and company objectives.

AppsInsuranceLegal

Culture & Values

Responsibilities

Identify and investigate coverage, damage and reserve adequacy issues on assigned claims

Apply statutes, common law, and other applicable legal concepts

Identify liability issues and communicate this to supervisor for possible file transfer

Communicate with policyholders, agents, claimants, medical providers and other persons as needed

Direct independent adjusters, appraisers, and other support service providers to ensure effective and efficient claims resolution

Acquire, record and maintain all essential file documentation in accordance with established guidelines

Provide timely status reports regarding assigned claims to management and others

Identify and pursue cost containment/loss mitigation opportunities

Negotiate and resolve all assigned claims within established settlement authority in a prompt, fair and equitable manner

Participate and provide input in regularly scheduled departmental meetings involving collective decision making

Travel as needed to attend training programs and to conduct investigation relating to claims resolution

Further the attainment of overall claims department objectives by assisting other claims personnel as requested

Complete other projects as assigned

Qualification

Claims analysisAdjuster licensingNegotiationInsurance knowledgeLegal knowledgeCustomer serviceInterpersonal skillsOrganizational skillsCommunication skills