Sheraton San Diego Resort · 1 month ago
Catering & Restaurant Sales Manager
San Diego, California, United States
Full-time
Onsite
Mid Level
$75K/yr - $80K/yrSheraton San Diego Resort is a premier hotel located along the San Diego Bay, offering exceptional experiences for meetings and dining. They are seeking a Catering & Restaurant Sales Manager to drive sales for catering events and restaurant bookings, ensuring seamless guest experiences and achieving revenue goals.
HospitalityHotelResortsRestaurants
Responsibilities
Generate catering and restaurant venue revenue aligned with property business goals
Proactively sell private dining and restaurant event spaces for groups up to 200 guests
Achieve or exceed individual and hotel revenue goals for catering and restaurant bookings
Identify and pursue new business through phone outreach, outside sales calls, networking, digital prospecting, community involvement, and strategic partnerships
Develop and maintain detailed sales action plans that reflect market trends and property goals
Prepare creative proposals, lead high-impact site tours, and implement competitive sales strategies to secure business
Partner with Sales, Events, Culinary, and Operations teams to ensure seamless guest experiences and exceptional event execution
Prepare accurate revenue forecasts and manage contract minimums, attrition, and cancellation timelines
Ensure timely and complete transfer of booking details to the Events team, following all hotel and brand standards
Address and resolve guest concerns that arise during the sales process promptly and professionally
Serve as a role model for hospitality excellence, teamwork, and communication
Promote open communication across departments and support a positive workplace culture
Participate in performance feedback processes and contribute to team development
Execute additional duties as assigned by management
Qualification
Required
Proven hospitality sales experience with strengths in relationship building, needs assessment, closing business, and long-term client management
Ability to quickly recognize client goals, priorities, and buying criteria
Creative and polished approach to crafting proposals and conducting memorable site inspections
Exceptional written and verbal communication skills
Highly organized with strong follow-up and time-management abilities
Positive, solution-oriented mindset with a proactive approach to driving results
Ability to work collaboratively with all hotel departments
Strong computer literacy, including proficiency in Microsoft Office
Ability to prepare professional reports and presentations
Strong analytical, decision-making, and problem-solving skills
Commitment to high guest service standards and hospitality excellence
Leadership qualities and the ability to thrive in a dynamic, team-focused environment
Ability to stand and walk for extended periods of time
Ability to push, pull and lift up to 40lbs regularly
Benefits
Health, dental, vision and life insurance
Paid time off
401K retirement plan
Employee travel discount program
Complimentary parking
Company
Sheraton San Diego Resort
Our 1,064 guestrooms and suites are divided between two unique tower experiences- Marina Tower and Bay Tower.
Founded in 1937San Diego, California, USA
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-09-30
San Diego Business Journal
2024-12-19
2024-11-01
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