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MainSpring, Inc. · 2 days ago

Senior Business Technology Consultant /Virtual Chief Information Officer (vCIO)

DC Metro Area, DC

Full-time

Hybrid

Senior Level, Lead/Staff

$100K/yr - $110K/yr

8+ years exp

MainSpring is an award-winning cybersecurity & IT managed services firm headquartered in the Washington D.C., Maryland and Virginia area. They are seeking an experienced business technology executive to provide fractional CIO support for clients looking to enhance their technology transformation. The role involves managing multiple client accounts, aligning IT strategies with business goals, and ensuring client satisfaction and retention.

Communications InfrastructureConsultingSoftware

Growth Opportunities

Responsibilities

Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus

Travel to client sites in the DC-MD-VA metro area to meet with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives

Manage client accounts, beginning with the initial onboarding phase as well as monthly, quarterly, and annual business reviews

Foster business relationships with an emphasis on impacting clients’ missions

Work with business executives to identify workflow and operational challenges and recommend solutions that create greater efficiencies

Proactively determine client IT needs and create an accurate technology roadmap and operating technology budget

Assist in coordinating and communicating the results of internal audits via written reports and oral presentations to MainSpring management

Lead communications in coordinating customer emergencies and issues

Retain clients by delivering customer satisfaction

Qualification

IT leadershipBusiness acumenConsulting experienceSecurity complianceProject managementPublic speakingProcess improvementProblem solvingInterpersonal communication

Required

Minimum eight (8) years of IT-related experience, demonstrating leadership skills, as well as broad knowledge of IT best practices in the small business industry

Demonstrate strong business acumen, with a deep understanding of technical concepts and industry trends

Experience consulting for small and medium-sized organizations. Consultative sales experience is a plus

Ownership of client issues and initiatives. Represent client interests to internal teams

Strong organizational skills are required with the ability to manage projects from multiple departments and the ability to set customer expectations

Strong problem solving and conflict resolution, with the ability to multitask several client initiatives simultaneously self-driven and highly motivated with a positive attitude

Experience in security compliance or other technology-based compliance areas

Possess a strong IT knowledge that includes a focus on new technologies and trends

Ability to identify inefficiencies within business process

Ability to measure the impact of technology decisions

Excellent written and interpersonal communication skills. Experience with public speaking and presenting to clients

Committed to quality, and ongoing process and procedure improvements

Preferred

Bachelor's degree in a related field (preferred)

Benefits

Medical, Dental and Vision coverage for employee and family

401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1*st* day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!

Group Term Life and Accidental Death and Dismemberment coverage (company provided)

Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)

Health Reimbursement Account (HRA) w/ medical coverage

7 Paid Holidays + 1 Floating Holiday

Paid Time Off (PTO)

Bonus plans

Tuition Reimbursement Program

Employee Assistance Program

Employee Referral Program

Dynamic Recognition and Rewards

Work with Industry-Leading Talent

Promotion and Advancement Tracks