Southern First Bank · 1 month ago
Deposit Processing Manager
Greenville, South Carolina, United States
Full-time
Onsite
Mid, Senior Level
3+ years expSouthern First Bank is seeking a Deposit Processing Manager to oversee the daily operations of their Deposit Processing team. This role involves managing staff, ensuring accurate account reconciliations, and maintaining compliance with regulatory guidelines while fostering a proactive leadership culture.
BankingFinanceFinancial Services
Responsibilities
Manage and direct the staff to perform the daily Deposit Operations function. Maintain proficiency in all core functions including but not limited to:
Perform and verify complex account reconciliations to ensure ledger accuracy and timely resolution of discrepancies
Conduct in-depth research on deposit-related issues and exceptions, providing thorough documentation and resolution
Oversee and process all aspects of check handling, including returns, chargebacks, non-post items, branch capture exceptions, deposit corrections, and cash letter adjustments
Apply and validate rate adjustments in accordance with policy and client instructions
Review and resolve QC-document exceptions and execute file maintenance updates with precision and adherence to controls
Process and reconcile foreign items including currency, checks, and drafts, ensuring compliance with international standards and processing timelines
Manage and fulfill currency orders for ATMs and retail branches to maintain optimal cash levels and operational readiness
Monitor and maintain ATM deposit functionality and servicing needs, coordinating with internal teams and vendors as needed
Review, approve, and troubleshoot mobile deposit transactions to mitigate fraud risk and ensure processing integrity
Lead year-end processing activities, including accurate preparation and submission of tax documents
Reconcile and remit Federal and State Withholding, as well as IOLTA remittances, in compliance with regulatory guidelines and reporting deadlines
Oversee Intrafi Network participation, ensuring accurate tracking, settlement, and reporting of client funds across partner institutions
Manage lockbox operations, ensuring timely receipt, processing, and posting of client remittances and deposits
Demonstrate proactive leadership through goal setting, team development, performance coaching, and fostering our Southern First culture
Communicate with respective vendors to resolve issues impacting the systems utilized by the Deposit Processing area
Respond to and resolve inquiries concerning client activity and/or departmental functions
Oversee daily, weekly, and monthly reconciliation reviews related to Deposit Processing, ensuring timely resolution of aging items and adherence to operational standards
Assemble and complete documentation for internal and external audits
Responsible for creating and maintaining all departmental policy and procedures relevant to the respective areas of Deposit Operations
Assist with projects assigned by the Director of Client Support
Support additional departmental initiatives and responsibilities as needed to advance operational excellence
Qualification
Required
Four-year college degree or equivalent work experience
Minimum 3 years of supervisory or team leadership experience in financial services or operations environment
Ability to manage multiple processes/problems as they arise in a fast paced, deadline-oriented environment
Ability to collaborate across multiple departments as well as internally with the Deposit Operations team
Ability to identify and implement process improvement
Strong problem solving and critical thinking skills
Possess strong Microsoft Excel and Word skills
Company
Southern First Bank
Southern First Bank is a bank that offers business and personal account services.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$30.18M2019-10-08Post Ipo Debt· $24M
2014-01-28Post Ipo Equity· $6.17M
1999-10-29IPO
Leadership Team
A
Art Seaver
CEO
Dave Favela
Chief Innovation Officer
Recent News
2026-01-22
2025-10-28
SC Biz News
2025-09-25
Company data provided by crunchbase