FlexSteel Pipe - A Cactus Company ยท 2 weeks ago
CW - HR Operations & Onboarding Specialist
Houston, Texas, United States
Full-time
Onsite
Senior Level
5+ years expFlexSteel Pipe - A Cactus Company is seeking an HR Operations & Onboarding Specialist to join their Corporate HR team. This role focuses on providing comprehensive HR generalist support with an emphasis on onboarding, compliance, and employee support, ensuring a high-quality new hire experience and managing HR operations across the organization.
ElectronicsHardwareInformation Technology
Responsibilities
Serve as an HR generalist resource, providing guidance on policies, procedures, performance issues, job changes, and general employee support
Ensure HR practices comply with federal and state labor laws and internal policies
Support managers with employee relations matters, escalating issues appropriately to HR leadership
Assist with internal transfers, departmental moves, and updates to employment status or job data
Maintain accuracy and integrity of employee information within HR systems
Respond to employee inquiries regarding HR processes, benefits contacts, policies, and system navigation
Participate in HR projects, audits, policy updates, and continuous process improvement initiatives
Complies with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
Oversee the full pre-employment and onboarding process for all new hires, from offer acceptance through first-day coordination with the Hiring Manager
Maintain onboarding workflows, ensuring branch-specific and HQ-specific processes remain compliant and efficient
Develop, update, and deliver new hire orientation materials, presentations, and training sessions
Create and maintain electronic new hire files, ensuring proper documentation and compliance
Liaise with IT for network account setup, system access, equipment coordination, and troubleshooting for supported systems
Manage new hire communication touchpoints and gather feedback to continually improve the employee experience
Add new hire information into the payroll system and ensure accuracy across HR and Recruiting systems
Maintain all Recruiting and open headcount reporting for the team
Serve as the primary point of contact for all Company drug and alcohol programs, including DOT and non-DOT testing
Maintain working knowledge of DOT FMCSA and PHMSA regulations and testing protocols
Coordinate all testing events (pre-employment, random, reasonable suspicion, post-incident, customer-specific requirements)
Ensure compliance with third-party auditing companies (e.g., TPS, DISA, NCMS), maintain rosters, and conduct/coordinate audit responses
Manage customer-required D&A protocols and ensure alignment with internal procedures and regulatory requirements
Partner with the Recruiting team on high-volume hiring processes, updates to hiring portals, and onboarding coordination
Support reporting needs across Recruiting and HR, including staffing, headcount, turnover, and onboarding metrics
Act as a consultant to candidates and new hires throughout the onboarding phase
Serve as the Company Relocation Coordinator for domestic and international moves, supporting new hires and internal transfers with logistics, documentation, and vendor communication
Ensure all work is completed in adherence with safety, health, environmental, and quality policies
Maintain awareness of evolving regulatory requirements affecting onboarding, employment documentation, DOT compliance, and HR processes
Partner with the Corporate HRBP to adjust policies and procedures related to hiring, onboarding, and HR operations
Support continuous improvement efforts by gathering feedback from new hires, hiring managers, and stakeholders to strengthen onboarding outcomes
Monitor new hire turnover and retention trends; provide insights and recommend improvements
Perform special projects or assignments as directed by management
Provide cross-functional support to HR peers and Recruiting team members as needed
Qualification
Required
5+ years of HR experience in generalist, onboarding, or HR operations roles
Proven experience as an HR Generalist or HR professional in a fast-paced, high-volume environment
Strong knowledge of HR principles, employment laws, and compliance standards
Demonstrated experience with UKG and managing large volumes of employment changes and onboarding actions
Knowledge of DOT FMCSA and PHMSA requirements and drug-testing protocols
Understanding of payroll inputs, processes, and employment documentation
Proficient in MS Office Suite (Word, PowerPoint, Excel, Teams)
Excellent verbal and written communication skills
Strong planning, organization, and attention to detail
Ability to manage confidential information with discretion
Able to work cross-functionally and build strong internal relationships
Strong work ethic and commitment to accuracy, timeliness, and follow-through
Preferred
SHRM-CP/PHR or similar certification preferred (or progress toward certification)
Experience supporting a distributed workforce (branch and corporate teams) is beneficial
SHRM or HRCI certification preferred
Company
FlexSteel Pipe - A Cactus Company
FlexSteel, A Cactus Company is a revolutionary spooled pipe solution that couples the durability of steel with the installation, performance and cost benefits of spoolable pipe products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Fitzgerald
Chief Financial Officer
Jessica Avila, PHR, SHRM-CP
Human Resources Business Partner
Company data provided by crunchbase