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DCH Health System · 1 month ago

Ambulatory Clinical Informatics Specialist

Tuscaloosa, AL

Full-time

Onsite

Mid Level

3+ years exp

DCH Health System is seeking an Ambulatory Clinical Informatics Specialist who will be responsible for collaborating with various teams to enhance the use of ambulatory information systems. This role involves training staff, optimizing workflows, and participating in system reviews and improvements to support patient care and operational priorities.

Health CareHospitalMedical

Responsibilities

Collaborate with ambulatory clinic leaders and staff, patient care teams (Quality, Regulatory, etc.), as well as IT and other Informatics teams to develop, implement, and coordinate standardization of information systems policies and procedures

Coordinate and facilitate workflow and process improvements in relation to IT systems to enhance the effectiveness of ambulatory clinical applications

Participate in organizational committees and serve as an expert Informatics resource, providing guidance and perspective on the design and development of information systems

Provide initial training of ambulatory clinical applications to new providers, ambulatory staff, and super-users, as well as continuing education/training for all providers and super-users

Participate and provide clinical input during ambulatory clinical information systems review, design, development/build, testing, validation, and implementation

Understand ambulatory clinical workflows and processes, clinical best practices, and regulatory requirements, resulting in current and future workflow enhancements/upgrades and performance improvements

Perform validation on changes, upgrades, and modifications to the current integrated information system with coordination with IT and other Informatics teams

Collaborate with IT and other Informatics’ departments to coordinate planned and unplanned downtimes

Communicate with ambulatory providers and clinical staff and serves as a resource during downtime of critical systems

Develop and maintain a strong, effective working relationship with ambulatory clinic leaders and staff, as well as IT and other Informatics teams to ensure design application changes meet the organizational need

Maintain a visual presence, rounding routinely in assigned support areas and serves as a resource/contact for ambulatory providers and other clinical staff to assist and facilitate workflow and process improvement initiatives

Effectively receive, investigate and resolve issues reported by ambulatory staff, providers and leaders related to software, workflows and/or processes

Work to determine root cause(s) of problems/failures in collaboration with ambulatory leadership, IT and other Informatics teams, while following the organizational and operational change management processes

Ensure that all changes are communicated to the operational leaders and stakeholders in a timely manner

Provide initial training of ambulatory clinical applications to new ambulatory providers, staff, and Super-Users as well as continuing education for ambulatory clinical application(s), processes, workflows and functionality

Provide education materials, at the elbow support, and training of ambulatory EHR functionality and clinical workflows to support clinical educational needs and adoption

Lead or participate in interdisciplinary committee(s), with a focus on IT solutions for improving ambulatory clinical processes such as OMT, Operational Change Management, etc., and communicates all follow-ups with identified stakeholders

Assist with process improvement activities and IT related patient safety opportunities to include operational requests for IT changes, RCA/FMEA for ambulatory clinical related IT issues and TJC (The Joint Commission) readiness assistance

Perform compliance requirements as outlined in the Employee Handbook

Adhere to all DCH Health System policies and procedures

Qualification

Ambulatory clinical applicationsClinical InformaticsWorkflow process improvementMeditechEHR applicationsAnalytical skillsMicrosoft OfficeInterpersonal skillsCommunication skillsOrganizational skillsCritical thinkingProblem-solving

Required

High School graduate or equivalent required

Current LPN or RN license required

Strong understanding of ambulatory clinical workflow processes and performance improvements to support nursing and physician practice

Demonstrated ability to be self-directed with excellent organization, analytical and interpersonal skills

Ability to work independently, and manage multiple projects with strong prioritizing skills

Evidence of commitment to enhance professional growth and development through participation in continued educational programs, current literature, meetings, and trainings

Strong Critical thinking, reasoning and problem-solving skills

Excellent oral and written communication skills

Exhibits interpersonal skills and abilities to deal effectively with all levels of personnel

Physical presence onsite is essential

May require extended work hours and on-call coverage

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects

Ability to tolerate prolonged periods of standing and walking

Able to do frequent stooping and, on occasion, crouching, crawling or kneeling. Ability to reach reasonable distance in any direction needed. Must be able to move fingers in a coordinated manner. Must have ability to feel and perceive temperature, texture, shape and size with fingertips

Includes infrequent exposure to human body fluids, disease, infection, and hazardous material. Requires wearing common protective or safety equipment

Must be able to perform the duties with or without reasonable accommodation

Hearing and vision must be normal or corrected to within normal range. Normal color vision for those tasks requiring color differentiation