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City of Boston · 1 month ago

Endpoint Administrator

Boston, MA

Full-time

Onsite

Mid Level

3+ years exp

The City of Boston's Department of Innovation and Technology (DoIT) is looking for an Endpoint Administrator to enhance the management of devices in a complex multi-domain environment. This role is focused on configuration management, implementing automated client support systems, and ensuring efficient endpoint administration.

Government

H1B Sponsor Likely

Responsibilities

Support the administration of Endpoint Management Systems and MDM Solutions for Windows, MacOS, iOS, and Android devices

Support platform software upgrades, workstation patching/compliance, and application delivery

Interface, as needed, with third-party vendors and contractors to implement and support technology systems

Support the configuration and troubleshooting of Windows/Mac operating systems

Engage in the continuous improvement of endpoint administration, including automation, monitoring, patching, etc., by applying industry standards and best practices

Utilize and contribute to the development of standard operating procedures and tools

Communicate with leadership and other staff regarding initiatives and provide timely updates

Document, implement, and adapt procedures, standards, and guidelines

Perform Tier II/III troubleshooting of issues pertaining to client workstation systems

Performs related work as required

Qualification

Endpoint Management SystemsMicrosoft IntuneWindows/Mac OS ConfigurationMicrosoft Endpoint Configuration ManagerCybersecurity ExperienceA+ CertificationSecurity+/Network+ CertificationAzure CertificationGoogle MDM ExperienceJAMF ExperienceTanium ExperienceDetail OrientationProcess Documentation

Required

Three (3) years of full-time, or equivalent part-time, experience in information technology or cybersecurity

Experience in endpoint management technology such as Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft Autopilot, Google MDM, JAMF, and Tanium

Experience in configuring and troubleshooting Windows/Mac operating systems

Some experience managing, developing, and implementing enterprise endpoint management policies and compliance activities

Proven ability to work with other teams to create and document new processes and procedures to meet security and compliance requirements

Ability to leverage best practices and lessons learned of external organizations and academic institutions for improving endpoint management

Ability to exercise good judgment and focus on detail as required by the job

Preferred

Certifications in either A+, Security+/Network+, OS, Azure, Intune, and/or Microsoft Endpoint Configuration Manager are preferred

Company

City of Boston

City of Boston is a government agency.

Founded in 1630

Boston, Massachusetts, USA

10001+ employees

https://www.boston.gov/

H1B Sponsorship

City of Boston has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (8)