Razorfish · 2 weeks ago
Senior Vice President, Program Management
New York, NY
Full-time
Hybrid
Director/Executive
$177K/yr - $264K/yrRazorfish is a leader in the marketing industry with a focus on digital expertise. They are seeking a Group Vice President of Program Management who will manage complex programs, drive team collaboration, and foster client relationships to solve challenging business problems while expanding the company's footprint.
AdvertisingInternetSearch EngineWeb Design
Responsibilities
Runs an increasingly larger and more complex portfolio of programs for a client or across 2+ clients; partners across multiple agencies
Effectively drives and manages a team of cross-functional team members for our largest or transformational engagements ($30M+)
Partners with the Client Services Lead to effectively drive the program(s)/portfolio(s)
Collaborates across multiple stakeholders and cross-agency teams to 'Inspire a shared vision' for the combined multidisciplinary team
Ensures that effective Account level communications plans are created and executed properly to meet Client commitments
Track and manage client scope and team burn to drive internal and client conversations
Partner with resource management to ensure team is properly staffed, identifying staffing concerns and proposing solutions to optimize the team
Objectively diagnoses root causes of programs that are challenged and leads Razorfish and Client teams to develop recovery plans
Monitoring of Standard Operating Procedures with the purpose of identifying problems and recommendations for process efficiency improvements
Pilots new processes and tools to drive innovation and improve performance without compromising the methodology and drives organizational adoption and governance on new tools, process and methodology
Drive process adoption, optimization, maintain level of integrity in an environment that has high urgency and is outcomes oriented
Works with operations on process design, rollout, and adoption across media, CRM, and web
Create training materials to document processes and instill best practices across teams
Provides leadership support and direction for change management as needed and helps manage through the client organization
Supports operations-led initiatives in risk management, compliance, AI innovation
Client POC for media process and ways of working
Orchestrates collaboration among media strategy, investment, and measurement to deliver large media campaigns
Aligns Client operational and financial requirements, as well as desired methodology, with optimal Deal Structure
Owns one or more senior-level client relationships; negotiates with these clients on a variety of project and program matters and builds/nurtures relationships with direct and indirect Executive clients
Ensures Executive Stakeholders are aware of key RAID that can affect project timelines and budgets
Identifies conflicting Executive Client or Razorfish expectations, and drive to resolution
Proactively inquires as to Razorfish performance against expectations, such as the ability to negotiate any corrective actions
Puts in place consistent and clear Program Management roles and responsibilities and repeatable processes across verticals
Champions the Program Management team and helps represent it across the organization
Leads and coaches a large Program Management team, building a culture of delivery excellence
Qualification
Required
Experience managing large and highly complex digital programs of over $20M in revenue in a fast-paced agency environment; Including media, CRM, Web, Social
Strong knowledge of media functions and processes
Experience managing large media programs, including strategy, investment, and measurement, with deep expertise in media process and operations
Ability to work with the Client Services Lead/discipline experts to analyze the impact of estimate changes to overall program revenue/margin and effectively define the proposed solution approach for the program(s)/portfolio(s)
Ability to direct and truly defend the integrated estimate for our most complex marketing transformation programs across multiple capability groups
Complete understanding of the work across disciplines in order to provide meaningful value to others in helping them review their estimates
Ability to create Agile, Waterfall and Hybrid project plans for an extra-large program and multiple projects
Proficiency in the scope process, from working with Clients to de-prioritize low value / high effort scope, through ensuring teams work to remove scope ambiguity to resolving conflicts through mutually agreed assumptions
Ability to lead difficult scoping conversations with Clients to drive scope trade-offs keeping constraints such as Client budget or timeline in mind
Ability to understand project scope and transform into an executable plan for our largest and most complex programs
Ensures that our internal interests are clearly protected in terms of unambiguous scope, articulate assumptions and third-party dependencies for large complex contracts
Ability to lead the vision, planning, orchestration, and execution of a series of workshops on large, highly complex programs
Applies tools to improve intake, scoping, delivery workflows, and cross-team resourcing / visibility
Uses reporting features to track resourcing, performance, dependencies, and executive reporting
Contributes to training and knowledge-sharing of processes and tools across teams
Organized, detail-oriented, obsessed with accuracy and good with time management
Preferred
Experience with Workfront or similar workflow platforms is a plus
Ideal candidate has media or advertising agency experience and understands the inner workings of the agency model
Benefits
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
Company
Razorfish
Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people.
Founded in 1998
1001-5000 employees
H1B Sponsorship
Razorfish has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Josh Campo
CEO
David Hawes
SVP, Executive Client Partner
Company data provided by crunchbase