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Long & Foster Companies · 2 months ago

Guest Services Coordinator

Rehoboth Beach, Delaware, United States

Full-time

Onsite

New Grad, Entry Level

Long & Foster Companies is a prominent player in the real estate sector, and they are seeking a Guest Services Coordinator. The role involves managing rental reservations, checking tenants in and out of properties, and coordinating maintenance and cleaning services.

Real Estate

Responsibilities

Discusses rental plans and needs by phone and/or shows properties to prospective tenants; executes leases for owners

Inspects all properties before accepting reservations and advises owner as to necessary improvements before offering property to rent to general public. Maintains accurate maintenance and cleaning records and posts accounts accordingly

Checks tenants into and out of properties before any move-out deposits are returned. Posts funds to owners’ accounts and deposits funds accordingly advising appropriate parties, in writing, of any move-out debris in accordance with procedure. Directs all disbursements and accounting information to the Guest Services Accounting Coordinator, along with collected funds as required

Approves seasonal and year-round tenants for accounts following clearances after thorough application reference checking

Corresponds with owners, verbally or in writing, regarding vacancies, new tenants, inspections, results, market- rent values, maintenance, cleaning and monthly statements answering all owners’ written correspondence within a specified timeframe. Documents all verbal correspondence and maintains records of written correspondence

Responds to calls from new accounts, meets with owners for initial presentation of Long & Foster Guest Services Division services. Prepares listing agreements and provides owner with executed copy of rental agreement