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Arnall Golden Gregory LLP · 2 months ago

Billing and Collection Specialist

Washington, DC, District of Columbia, United States

Full-time

Onsite

Mid Level

$75K/yr - $90K/yr

3+ years exp

Arnall Golden Gregory LLP is a law firm seeking a Billing and Collection Specialist to manage the client billing cycle and support the Billing and Collections Manager. The role involves ensuring accurate billing processes, responding to client inquiries, and monitoring accounts receivable to meet revenue targets.

ConsultingLegal

Responsibilities

For both new clients and e-billing client engagements, identifies, captures and validates critical financial information or unusual revenue or billing arrangements, and ensures that data is recorded accurately in Aderant to avoid billing or e-billing delays

Generate monthly client pre-bills and distribute to attorneys

Work with secretaries and attorneys as appropriate, make and proofs edits to rates, time transfers, narrative edits, etc. then create and distribute final bills to billing attorneys for approval and distribution

For e-billing clients, submit bills to third party vendors as soon as final bills approved by billing attorney; upload text files, track for acceptance and resolves rejections on a routine basis

Routinely ensures that all client billing information, including client and matter rate information, task and activity codes, etc. is accurate, current and up to date in Aderant

Prepare and distribute reminder statements to billing attorneys on a monthly basis

Assist with soft cost entry and other disbursement items as needed

Responds to client billing questions and inquiries by researching the facts, determining the status of the issue, taking required actions, and responding in an accurate and timely manner

Assist with ad hoc items as requested by the Billing and Collections Manager and / or Management Team members

Proactive monitoring and collection of assigned Accounts Receivable, to achieve maximum effectiveness, so as to meet monthly and annual revenue targets

Be able to articulate in a calm and professional manner with AGG internal and external clients when discussing payment due the firm

Carry out the directives of the AR Collections department. Escalate situations involving internal/external clients as appropriate

Obtain and maintain client information and accurately notate this information in the Aderant Financial System

Prepare collections letter and various AR reports from Aderant

Must have ability to create and understand the audit trail of accounts receivable/billing inquires (billings to payments). Prepare various AR spreadsheets as necessary and be actively involved in AR projects when required

Responsible for suggesting, implementing and administering routines that will effectively enhance the billing and collection/maintenance of the firm's AR

Assist with creation of daily deposits and posting of cash receipts as needed

Process AR write-offs as authorized by attorneys

Overtime may be required on occasion

Other duties/tasks as assigned

Qualification

AderantE-Billing HubAccounting softwareMicrosoft ExcelClient billing experienceInterpersonal skillsProblem-solving skillsOrganizational skillsAttention to detailTeamwork

Required

A Bachelor's degree is required in Business Administration, Accounting, Finance or business related field from an accredited college or university. An equivalent combination of an Associate's degree and work experience will be accepted

Minimum of 3-5 years of experience in client billing and e-billing in a law firm or other professional services industry utilizing time and billing software

Excellent interpersonal, written and verbal communication skills are required

Proven analytical and problem-solving skills

In-depth and broad understanding of and experience supporting applications and databases

Strong organizational skills and attention to detail

Ability to multi-task and prioritize workloads

Ability to present ideas in a business-friendly language

Proficient with accounting and billing software programs

Excellent computer skills, proficiency with the entire Microsoft Office Suite, especially Microsoft Excel

Extensive database knowledge and experience

Advanced knowledge of Aderant, e-Billing Hub, or similar account software systems is required

Interacts with personnel in all levels of the organization in a tactful, cooperative and professional manner

Acts with honesty, integrity, courtesy and respect in all instances

Maintains confidentiality

Earns the trust and respect of others

Works well independently and as a team member

Possesses and conveys an outstanding client service approach for both external and internal clients. Recognizes that all firm personnel are clients and acts accordingly

Embraces diversity and inclusion, incorporating them into all aspects of role and behavior

Maintains high competency levels and a strong work ethic

Is self-motivated. Takes initiative and is diligent

Works effectively under high pressure

Performs responsibilities in accordance with all firm standards, policies, and procedures