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CopperPoint Insurance Companies · 1 month ago

Loss Control Specialist

Phoenix, Arizona, United States

Full-time

Hybrid

Senior Level

6+ years exp

CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. The Loss Control Specialist will support the underwriting process by collaborating with Underwriting to manage risk selection, pricing, and retention of profitable business while providing recommendations to promote safer workplaces.

Insurance

Responsibilities

Acts as a risk and safety consultative resource for the company’s underwriters, producers, and policyholders by providing superior value-added customer service

Conducts on-site comprehensive risk evaluations of complex policyholder’s operations, including large risks

Demonstrates analytical problem-solving skills, such as the ability to use a systematic approach in solving problems by identifying the problem, developing a course of action, implementing action to affect a solution, and measuring the effectiveness of the action taken

Analyzes loss data and assists the client in identifying the root cause of employee injuries/loss exposures, including the development of an effective plan of action to address the loss causes

Operates independently, proactively, and takes initiative

Handles complex and unusual Loss Control situations

Prepares reports for underwriting purposes containing a thorough and accurate description of operations, evaluation of exposures and controls, analysis of loss data, and an evaluation of the effectiveness of client safety and training programs

Effectively manages and monitors an assigned book of business, directing Loss Control services and overall risk improvement

Accountable for providing effective and timely communications and required documentation; call and route preparation; and Loss Control evaluations as needed to underwriting and management

Develops recommendations to address factors that could impact the frequency/severity of losses and follows up when appropriate

Investigates individual large losses and conducts adverse claim trend analysis to determine if Loss Control intervention is needed

Develops and presents progress reports including outlining the status of Loss Control strategies/action plans for controlling losses to business partners

Demonstrates expert presentation skills, including the ability to prepare, organize, develop and present completed materials to an audience

Develops and cultivates productive relationships to obtain buy-in from the producer and the policyholder to follow recommendations within the collaborative risk improvement plan, accordingly

Conducts industrial hygiene assessments of potential hazards including noise, airborne contaminants, ergonomics, ventilation, lighting, and indoor air quality

Establishes productive and collaborative relationships and communicates with clients, producers, and internal staff

Participates in individual and team-based agency visits focusing on the delivery of technical capability, policyholder support and brand value

Demonstrates subject matter expert level of knowledge in vertical(s) or class(es) of business and/or line(s) of insurance

May participate in special projects related to vertical(s) or class(es) of business and/or line(s) of insurance

Keeps abreast of industry and technical news and developments. Shares existing and newly acquired technical knowledge with policyholders, agents, peers and business partners through training and education practices

Supports the continual improvement and growth of the Loss Control Department through internal training and education, practice and procedure development, and process enhancement contributions

Mentor and train other Loss Control Consultants as needed

Driving a vehicle is a requirement for this position

Ability to travel daily between locations with occasional overnight travel

Occasionally will assist other Loss Control Consultants in different territories which may require travel to other states

Complete special projects and perform other duties as assigned by manager

Completes special projects and performs other duties as assigned

Qualification

Loss Control experienceRisk management knowledgeSafety industry experienceOSHA knowledgeStatistical analysisMicrosoft Office SuiteNegotiation skillsSpanish bilingualInterpersonal skillsCommunication skills

Required

BS/BA college degree in risk management or safety and health preferred

Six years Loss Control experience within an insurance carrier, or three years of insurance carrier experience and at least three years of safety industry or safety-related experience is preferred

Previous experience, knowledge, and application of standards, rules, regulations, and building codes (e.g. OSHA, NFPA, DOT, etc.)

Previous experience in negotiations and influencing change, as well as evaluating statistical information for support of cost effective solutions related to the development of risk and environmental safety and health programs

Expert skills in analyzing and evaluating client's organizational and procedural systems and controls

Expert interpersonal skills to quickly develop trust, credibility, and respect from all levels of staff within the producer's and client's organization (owner, managers, safety director, supervisors and staff members)

Intermediate to senior level PC skills to effectively utilize the various applications within Microsoft Office Suite

Expert communication skills both in written and verbal form to effectively listen; turn resistance into cooperation; receive criticism in a professional manner; to properly compose business correspondence, service plans and facilitate presentations to CopperPoint's agency partners and policyholder's executives and managers

Must have comprehensive knowledge and understanding of commercial insurance

Preferred

Spanish bilingual a plus

Benefits

Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.

We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistance Plan).

Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year.

In addition, employees will also receive 10 paid holidays throughout the calendar year.

CopperPoint empowers employees by providing 12-hours of paid volunteer time annually and matching their personal contribution to the charities of their choice up to $500 per year.

CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement and other education benefits and business casual dress.