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McDonald's · 1 month ago

Director, UX Design

Chicago, IL, US, 60607

Full-time

Onsite

Director/Executive

$195K/yr - $244K/yr

10+ years exp

McDonald's is a leading global omni-channel restaurant brand focused on innovative technology to enhance customer experiences. The Director of UX Design will lead a team of accessibility specialists to ensure that digital products are inclusive and user-friendly for all abilities, while collaborating with various departments to drive strategic initiatives.

Restaurants

Responsibilities

Define the vision and strategy for accessibility at McDonald’s, helping to ensure that our digital products feel good and work great for the greatest number of people

Support a diverse team of accessibility experts who specialize in everything from setting global standards to embedding accessibility in design systems to driving inclusive research to reporting on product quality

Lead your team to achieve clear results for the business and individuals with diverse skills. Provide product managers, experience designers, and engineers with the training, tools, and embedded expertise they need to succeed

Partner with other directors in experience design, product management, and engineering to shape and resource quarterly roadmaps and initiatives

Advocate and grow organizational competency in inclusive design, and help your team effectively operationalize strategy to deliver measurable results

Qualification

Accessibility initiativesInclusive design principlesGlobal accessibility standardsInfluencing senior leadersTeam leadershipCoachingDevelopingPassion for innovationGlobal experienceCPACC certificationCPWA certificationCommunication skillsCollaboration skillsProblem-solving skills

Required

10 plus years relevant industry experience leading accessibility initiatives across digital products and platforms

5 plus years directly managing, coaching and developing individuals. Global experience preferred

Bachelor's degree or equivalent professional work experience

Deep experience successfully leading sizable teams (10 or more) of individual contributors and managers of managers

Proven track record of leading initiatives that drive meaningful outcomes for people of all abilities

Demonstrable understanding of inclusive design principles, global accessibility standards and how they tangibly apply to digital products across technologies (web, point of sale, mobile, kiosk, enterprise software applications, etc.)

Ability to influence senior leaders and executives (from VPs up to the C-Suite), and case studies to show how you've done it before

Passion for innovation that goes beyond ensuring legal compliance and sets new standards for how products are designed and developed to provide greater access to traditionally marginalized communities