USAble Life · 3 months ago
Supervisor - Supplemental Insurance Claims
United States
Full-time
Remote
Mid, Senior Level
$63K/yr - $117K/yr
3+ years expUSAble Life is a company committed to making a meaningful difference in the lives of others. The Supervisor of Supplemental Insurance Claims will oversee the Claims staff, ensuring efficient claim processing and addressing escalated issues while preparing necessary reports and documentation.
Health CareSecurity
No H1B
Responsibilities
Supervises the daily tasks of the Claims staff
Monitors and recommends adjustments to claim processing and operations
Prepares performance review, promotion criteria and administrative action documentation; reviews with staff as necessary
Reviews claims and releases benefits
Responds to customer inquiries and assists with escalated claim issues
Works with vendors on claim questions, reporting or investigative issues
Prepares reports on claim elements including turnaround time, error rates and workload distribution
Defines system requests to support the department
Reviews and audits claim files and releases benefits of processed claims
Responds to, and assists with, escalated claims issues
Research, plan, and prepare departmental reports
Monitors Claims Analyst time management and workload distribution
Coaches and provides assistance and feedback to analysts and staff as needed
Performs other related duties and responsibilities as assigned
Qualification
Required
Knowledge of general accounting principles
General knowledge of medical terminology, anatomy, and physiology
Customer service skills
Advanced MS Office skills, particularly Excel
Excellent verbal and written communication skills including the ability to compose professional correspondence
Demonstrated leadership skills and the ability to assist and guide others
Ability to supervise staff using appropriate tools and techniques
Ability to maintain attention to detail and a low error rate
Ability to prioritize tasks and work within time constraints
Bachelor's degree or equivalent combination of education or experience
3-5 years in a related field including 1 year of experience as a Team Lead and/or Supervisor
Internal experience that is directly related to the job may be substituted for the supervisory experience requirements
Or, equivalent military experience
Preferred
Completion of LOMA 280/281 and 290/291
3 years' Disability, Life or Worksite claim experience including experience as a Lead or Supervisor
Benefits
Outstanding and affordable benefits package
Yearly bonus potential and annual increases
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
Company
USAble Life
USAble Life provides comprehensive and benefits for employees.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Macy
President & CEO
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-06-24
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