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LoanCare · 2 weeks ago

Default Risk Specialist

United States

Full-time

Remote

Mid, Senior Level

$19.33/hr - $28.89/hr

4+ years exp

LoanCare is one of the top providers in the mortgage services industry, seeking a Default Risk Specialist to join their team. The role involves monitoring litigated matters related to delinquent loans, managing case analysis, and communicating with attorneys and clients to resolve issues effectively.

Responsibilities

Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans

Accountable for case management and analysis to determine case merit and assign monetary risk to the company

Assist counsel in the facilitation of strategy to be used in resolving matters that are consistent with applicable law and investor guidelines

Update the system of record and reports with current information on the status of the litigation/title curative, strategy currently used, and upcoming critical events, and dates

Responsible for reporting and discussing loans with senior management and clients

Identify trends in assigned portfolio that are the result of process gaps and provide recommendations to remedy to department leadership

Adhere to investor guidelines in the handling of assigned portfolio

Communicate in a professional manner with attorneys, senior management, clients, and title companies

Respond to all inquiries from management and/or the client, as well as present recommendations for resolution

Attend hearings, trials, and depositions on behalf of the company. Travel could exceed 50%

All other duties as assigned

Qualification

Default servicing experienceMortgage bankingLegal experienceAdvanced analytical skillsPC skillsPrioritizeInterpersonal communicationProblem solvingOrganizational skillsAttention to detail

Required

High School Diploma or equivalent required

Bachelor's degree preferred

Paralegal certificate, legal experience and/or 4+ years default and title curative experience

Previous Default servicing experience

Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure

Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards

Advanced analytical skills, ability to analyze problems and provide the appropriate solution

Strong professional and interpersonal communication skills verbally and through written electronic correspondence

Advanced problem solving, multi-tasking and organizational skills with strong attention to detail

Ability to read legal terms and conditions and understands their meaning and how it applies to work processes

Ability to analyze data and make recommendations on how to improve trends

Ability to maintain strict confidentiality

PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills

Ability to meet strict deadlines and take direction

Proven ability to prioritize workflow during high volumes and within critical time frame

Self-starter who is able to work in a fast paced, multi-faceted environment

Previous experience with working with attorneys and negotiating settlements

Previous experience in monitoring activity of multiple accounts assigned to outside counsel

Benefits

Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance

Time Off: Paid holidays, vacation, and sick leave

Retirement & Investment: Matching 401(k) plan and employee stock purchase plan

Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being

Employee Recognition: Programs that celebrate achievements and milestones

Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.