Apply on Employer Site

Hadrian · 3 days ago

Customer Integration Engineer

Los Angeles, CA

Full-time

Onsite

Mid Level

$78K/yr - $170K/yr

3+ years exp

Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships faster and cheaper. The Customer Integration Engineer will onboard new customers, translating their requirements into actionable outcomes on the factory floor while working cross-functionally to close capability gaps and ensure alignment with customer needs.

AerospaceArtificial Intelligence (AI)Machinery ManufacturingManufacturingSupply Chain Management

Diversity & Inclusion

No H1B

U.S. Citizen Only

Responsibilities

Conduct gap analyses between customer requirements and Hadrian’s manufacturing capabilities, identifying and resolving discrepancies

Define project scope and manage onboarding and operational programs from initiation through completion

Work cross-functionally with engineering, manufacturing, sales, and quality teams to close identified capability gaps

Serve as the primary technical point of contact for new customers throughout the onboarding lifecycle

Act as the voice of the customer on the factory floor, ensuring alignment between customer needs and factory operations

Translate customer requests (e.g., PO expedites, revision changes, quantity updates) into clear and actionable factory tasks

Interpret and apply customer and industry quality specifications to ensure compliance throughout the production process

Support and facilitate customer audits and technical reviews as needed

Partner with the sales team during customer demos, onsite visits, and technical discussions to represent operational capabilities

Qualification

Aerospace experienceManufacturing processesCustomer onboardingGeometric DimensioningTolerancingQuality Systems knowledgeProblem solvingCommunication skillsCross-functional collaboration

Required

Bachelor's degree in engineering, or a relevant STEM field or equivalent combination of relevant professional and technical experience

3+ year's relevant experience in aerospace, defense, or related manufacturing environments

Experience in onboarding production processes, systems and customers in a high-growth environment

Proven experience managing and communicating directly with external customers and stakeholders

Familiarity with machining operations and experience working with very tight tolerances, and highly regulated industries

Ability for occasional travel up to 20% of the time

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State