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Stago · 1 month ago

Technical Applications Training Specialist

Parsippany, New Jersey, United States

Full-time

Onsite

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Stago is a company focused on providing high-quality training programs for their complete line of products. The Technical Applications Training Specialist is responsible for developing and conducting training for both internal and external customers, ensuring they have a thorough understanding of product functionality and operation.

Pharmaceutical

Responsibilities

Responsible for all external customer training done at Stago Training Center as well as at customer facility. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Work with TSMs and other Training Leads to evaluate the course material to ensure it is current and in compliance with lab regulations

Participate in annual review of department material to update the program and ensure continuous improvement. Ensure retired material is properly archived and new material is properly documented with an effective date

Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Demonstrates to internal and external customers the procedures being taught, such as loading products and patient samples, maintenance, basic troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Observes trainees in classroom and answers trainees' questions

Administers written and practical examinations and submits said grades to the Training Coordinator and / or Director TSG

Work in an environment of continuous quality improvement. Work on Projects as requested by Director TSG

Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program

Manages needs for internal and external customer classes from printouts to functioning analyzers

Travel in field with TSS if possible to improve training programs

Qualification

Training developmentHemostasis knowledgeDatabase softwareMicrosoft Office SuiteTyping skillsPresentation skills

Required

BS degree in related field from an accredited four year college or university required

Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required

Knowledge of database software, Microsoft Office Suite

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Demonstrated typing/keyboarding skills

Ability to travel domestically or internationally, if needed. Up to 10% travel may be required

This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements